Director of Product Design, Commerce at Oura

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. ŌURA is seeking a visionary Director of Product Design, Commerce to lead and elevate our user-facing experiences and internal product design team. This role will oversee 3 primary domains: (1) the global ouraring.com experience (2) fulfillment pathways to support our B2B and partnership organizations (3) membership-related touch points. This is a revenue-driving position, so the ideal candidate has extensive experience blending strong user-centric design principles with business objectives. This leader will not only inspire and prioritize the work of our Commerce Design teams, but will also influence policies, shape strategy, and guide designers in creating seamless digital experiences that empower people to live healthier, more meaningful lives. We have offices in San Francisco and San Diego for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations. What You Will Do • Shape the Future of Experience: partner with the VP of Product, Commerce to define the strategic vision of all commerce-related products (DTC, B2B, and Membership). Provide ‘blue sky’ visioning and innovative new ideas to continually advance the user experience, while also delivering on business objectives. • Set Vision and Policy: develop and implement organizational policies and processes focused on driving efficiency, clarity, and ongoing optimizations across several cross-functional teams. • Nurture a high-performing, high output team: coach and mentor the product design team to cultivate a center of excellence, including leveraging data (quant and qual) to inform design, establish principles focused on massive scale and international reach, continually optimize and launch new A/B experiments, etc. Hire exceptional talent for new roles. • Cross-Functional Leadership: partner with Product, Engineering, Marketing, Partnerships and other executive stakeholders to craft integrated, end-to-end experiences. • Drive Innovation: lead the exploration of emerging technologies—especially AI-powered, contextual, and agentic interaction models—setting the direction for how these technologies shape the future of digital health. We would love to have you on our team if you have: • 10 years + of leadership experience overseeing product design (UX/UI) teams in global organizations • Extensive eCommerce/DTC web experience for brands with international reach • A portfolio that demonstrates excellence in both UI and UX across industries, with evidence of innovation and impact at scale • Strong practice of leveraging data (quantitative and qualitative) to inform and optimize product design; experience conducting user research • Deep expertise in setting and implementing design strategy, policies, and standards at an enterprise level • Exceptional executive communication, storytelling, and presentation skills, with the ability to influence cross-functional and executive stakeholders • Proven success leading distributed, cross-cultural teams and managing operations across multiple geographies • Demonstrated knowledge and experience in designing AI-powered and personalization experiences, and related enabling technologies • Mastery of Figma and design systems, as well as prototyping tools • A solid understanding of web technologies and responsive design principles • The ability to navigate ambiguity, manage multiple projects and meet deadlines in a fast-paced environment Benefits At ŌURA, we care about you and your well-being. Everyone here at ŌURA has a ring of their own and we are continually looking to improve employee health. What we offer: • Competitive salary and equity packages • Health, dental, vision insurance, and mental health resources • An ŌURA Ring of your own plus employee discounts for friends & family • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off • Paid sick leave and parental leave ŌURA takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. • Region 1: $226,100 - $266,000 • Region 2: $208,250 - $245,000 • Region 3: $189,550 - $223,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Arkansas (AR), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), Rhode Island (RI), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI) Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: • Our jobs are listed only on the ŌURA Careers page and trusted job boards. • We will never ask for personal information like ID or payment for equipment upfront. • Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.