Senior Program Manager, International at Justworks

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Reporting to the Director, International Benefits, the Senior Program Manager, International will be responsible for building the systems, teams, and capabilities needed for Justworks International to execute on its strategy with increasing confidence, speed, and efficiency as we scale. They will also play a key role in designing the human systems that connect all of Justworks to our strategy and drive an empowered, high-performance culture. The right candidate for this role will combine skills in strategic planning, program & project management, communications, and systems thinking to help International scale and execute on our highest priority initiatives. In this role, you will lead efforts to identify and address challenges, collaborating with International Leadership and other business leaders to develop and implement solutions end to end. The position demands a strong commitment to problem-solving, process optimization, and business expansion through analytical and managerial skills, along with a readiness to innovate and challenge norms. We seek a candidate who is creative, optimistic, resilient, and passionate about their work. The ideal candidate approaches challenges with an entrepreneurial mindset—proactively identifying opportunities, taking ownership, and driving solutions with autonomy. They are self-directed, thrive in ambiguity, and embrace a "how might we?" approach, continuously seeking innovative and practical ways to unlock growth and efficiency. Your Success Profile What You Will Work On • Partner with the Director, International Benefits and International leadership team to evolve and run the Benefits operating system and cadence, including how we communicate our strategy and execute it effectively across the company • Work with the executive leadership to ensure the organization sets clear priorities, effectively allocates resources, and accelerates speed of execution • Continuously run how the team executes towards goals and hold individuals accountable for driving results • Identify and own special, ad hoc critical projects or initiatives that directly support the Director, International Benefits and the broader executive team and drive solutions to address challenges with autonomy • Develop the systems, capabilities, reporting, and practices necessary to accelerate execution across a wide set of decentralized teams • Build partnerships across the business with key stakeholders in International and in the core business to more effectively get our work done and bridge gaps between International and core • Function as a cross-functional leader to ensure International’s strategic priorities are aligned with initiatives at the Division and Department-level • Build a high-performing execution team that drives the delivery of high-priority initiatives • Partner with the Director, International Benefits and People team to build the human systems that reinforce a high-performing organization • Design and build the systems that define how we work and make decisions as a company, and unlock the potential of our employees How You Will Do Your Work As a Senior Manager, Strategy Operations, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following: • Business Insight - applying knowledge of business and the marketplace to advance the organization’s goals. • Strategic Mindset - anticipates future trends and implications accurately; articulates credible pictures and visions of possibilities that will create sustainable value. • Entrepreneurial Ownership - approaches challenges with a proactive, self-directed mindset, identifying opportunities and solving problems autonomously with creativity, agility, and a "how might we?" approach. • Results-Driven Execution - translates strategy into action, ensuring follow-through by driving outcomes with focus, speed, and accountability. • Plans and Aligns - breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules. • Initiative and Motivation - identifying what needs to be done and doing it before being asked or before the situation requires it. • Teamwork and Communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism. In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for: • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others. • Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others. • Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude. • Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. • Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler. Qualifications • 5+ years of professional experience, ideally in program/project management, entrepreneurship, strategy operations, and/or consulting • 1-2 years of prior management or leadership experience highly preferred • Minimum 1+ years with Justworks. The right candidate will have a broad perspective on the different domains within the business and an established network • Record of exceptional performance and demonstrated excellence in leadership of cross-functional projects • Demonstrated ability and experience to influence, develop productive working relationships with executives, and successfully deliver strategic and high-impact initiatives • Demonstrated ability to succeed and thrive in an entrepreneurial environment and not be hindered by ambiguity or competing priorities • Strong analytical and communication skills • Passionate about solving complex problems. Will rely on business acumen, strategic mindset, systems thinking, and underlying data to help steer conversations and decision-making • Strong sense of ownership, ability to proactively remove obstacles, and willingness to go above and beyond to chase down loose ends that lead to outstanding results • Focus on results and outcome, not just process. Have experience establishing processes that are appropriate and effective • Creative problem solver, effective negotiator, and results-oriented team player • Unquestionable professional ethics, strong judgment, trustworthiness, and commitment to excellence The base wage range for this position based in our New York City Office is targeted at $142,500.00 - $156,750.00 per year. #LI-MM3 #LI-Hybrid Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. Diversity At Justworks Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers. We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [Upgrade to PRO to see contact]. Your comfort and success matter to us, and we're here to ensure an inclusive experience. Our DEIB Report