Operations Manager (26. 27 School Year) at KIPP

Position type: Full time, exempt, 12 Month     Reporting & Collaboration​ • Direct Manager: You report to the School Leader (Principal), who is accountable for overall school performance, including academic outcomes, culture, and operations. • Direct Reports: You do not manage any direct reports.  • Lateral Leadership: You may advise and support grade-level teams, department chairs, and teachers for implementation of schoolwide initiatives. • Lateral Managers: You do not have lateral or matrixed managers; however, you are expected to partner closely with peer Assistant School Leader and School leader to ensure coherence across academic, culture, and operational priorities. Autonomy & Decision Making​ • The Manager of Operations owns school-level execution of operational systems and data integrity within regional guardrails. This role does not own vendor contracts, regional compliance policy, or transportation vendor management; concerns are escalated to school leadership or regional operations partners. Inputs: What will I be doing in my day to day work? Operational Systems & Data Integrity (Owner): • Own daily execution of front office operations and Student Information System (SIS) accuracy, ensuring compliance with school, regional, state, and federal requirements. • Lead attendance execution (tardies, early dismissals, daily attendance processes) and coordinate timely family follow-up. • Execute enrollment, re-enrollment, and withdrawal processes with accurate documentation and data tracking. • Maintain organized, audit-ready student files and compliance documentation. • Support assessment logistics and data entry in coordination with school leadership. Arrival/Dismissal & Transportation Execution: • Execute daily arrival and dismissal systems; maintain accurate transportation rosters and issue logs. • Communicate day-to-day transportation updates to families and staff; escalate vendor issues to school leadership or regional operations (does not own vendor management). Front Office & Family Experience: • Serve as a primary point of contact for families, delivering clear communication and responsive customer service. • Maintain effective school communication systems (calls, messages, family-facing tools). • Ensure front office readiness and professional, welcoming school entry experience. Operations & Logistics: • Execute purchasing and inventory processes in alignment with regional procedures. • Coordinate with vendors (food service, custodial, technology) for daily operations and escalate issues appropriately. • Maintain organized shared spaces and operational readiness to protect instructional time. Collaboration & School Culture: • Partner with school leadership to ensure operations align to academic and culture priorities. • Support schoolwide events and assessments through logistics and documentation. • Uphold school norms and contribute to a positive, respectful school environment.   Outcomes: What will I be evaluated on? • Reliable execution of attendance, enrollment, and SIS processes with high data accuracy. • Consistent, on-time arrival/dismissal operations with minimal disruptions. • Positive family experience with front office and school communications. • Audit-ready student records and compliance documentation. • Operational systems that protect instructional time and support school priorities.   What skills should I already bring, i.e., what should I already have a track record around? • Strong organizational skills, ensures things are always neat, clean, and orderly  • Task Prioritization skills • Workflow coordination • Documentation management • Calendar & logistics coordination What should I know a lot about already, i.e., what should I have expertise in? • Key indicators of a strong, excellent K-12 school based operational system • Project management • Logistical assessments and ability to troubleshoot data or system discrepancies