Order Fulfillment Lead - Norcal (Noon to 8:30pm) at Kiva Brands, Inc.

At Kiva Sales & Service (KSS), we’re proud to be at the forefront of California's cannabis distribution industry. As the exclusive distributor for Kiva Confections and a carefully curated portfolio of premium cannabis brands, we ensure that dispensaries across the state have seamless access to the products their customers love. Founded on the principles of quality, reliability, and innovation, we provide unparalleled service through next-day deliveries, expert account management, merchandising support, and a robust logistics network. Every day, our team strives to elevate industry standards while empowering dispensaries to thrive in an ever-evolving market. Joining KSS means becoming part of a company that’s passionate about delivering excellence and driving sustainable growth in the cannabis space. Job Summary Your role as a Order Fulfillment Lead, you will be responsible for overseeing the operations of order fulfillment. This will include overseeing the picking and packing, quality control, shipping to accounts. The role will work closely with cross functional departments to achieve success for our customers and brand partners. This job is for you if... • You are interested in a meaningful job at a growing Cannabis company where you will work on a variety of projects at once and be appreciated for doing your job well. • You have integrity and enjoy thinking outside the box for new, innovative solutions. • Your friends describe you as trustworthy, loyal, and dependable. • You have been called an overachiever. • You have excellent verbal and written communication skills. • You embrace challenges. • You have exceptional problem-solving abilities. • You are an active listener. • You are enthusiastic and eager to learn, and to teach others. • You are proactive and detail oriented. As Kiva's Order Fulfillment Lead, you will... • Oversee receiving, warehouse operations & distribution - Leading, development and mentorship • Implement Operational Policies & Procedures • Utilize forklift, electric pallet jacks, hand trucks, etc. • Ensure effective and safe use of warehouse equipment • Ensure safety of staff • Motivate and hold accountability of staff • Maintain documentation and keep accurate records of warehouse activities. • Inventor, auditing, cycle counting • Working with a cross functional department • Process orders • Operating mechanical and IT systems. • Liaising with transport companies, suppliers and clients. • Training, supervising and appraising staff • Maintaining statistical and financial records • Ensuring that quality objectives and delivery deadlines are met • Managing budgets What we're looking for... • 2+ years Order Fulfillment Lead experience minimum, overseeing a team of 14+ • Experience in a retail supervisor role setting a plus • High school diploma or equivalent experience is required • Forklift Operator Certification preferred, but not required. • Must meet Kiva's Motor Vehicle Requirements • Strong verbal and written communication skills are required • Ability to read and comprehend basic instructions and safety rules, such as operation and maintenance instructions. • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. • Ability to apply concepts such as fractions, percentages, ratios, and proportions Physical Requirements • Frequently required to stand, walk or sit • Frequently required to utilize hand and finger dexterity • Frequently required to repeat movements • Occasionally required to climb, balance, bend, twist, stoop, kneel or crawl • Continually required to talk or hear and use visual acuity to operate equipment, read technical information and use a keyboard • Frequently required to lift/push/carry items up to 50 pounds • Frequently works near moving mechanical parts • Frequently exposed to loud noise (examples: forklifts, large trucks) • Specialized equipment, machines, or vehicles used: pallet jacks, electric pallet jacks, sit-down electric powered lift trucks, hand trucks and lift-gates Physical Requirements • Frequently required to stand, walk or sit • Frequently required to utilize hand and finger dexterity • Frequently required to repeat movements • Occasionally required to climb, balance, bend, twist, stoop, kneel or crawl • Continually required to talk or hear and use visual acuity to operate equipment, read technical information and use a keyboard • Frequently required to lift/push/carry items up to 50 pounds • Frequently works near moving mechanical parts • Occasionally exposed to outside weather conditions • Occasionally exposed to extreme heat or cold (non-weather) • Frequently exposed to loud noise (examples: forklifts, large trucks) • Specialized equipment, machines, or vehicles used: pallet jacks, electric pallet jacks, sit-down electric powered lift trucks, hand trucks and lift-gates