People Operations Specialist at Lemfi

LemFi (Series B) is building the go-to financial app for the Global South. Moving to a new country shouldn’t mean starting from zero. That's why our team of 400+ spanning 20+ countries is building a financial ecosystem that helps immigrants stay connected to home, build stability, and create wealth regardless of where they are from or where they live. What began as fast, affordable remittances is now evolving into a complete platform for multi-currency accounts, payments, credit, and long-term financial growth. With millions of users across the globe, we process over $1B in monthly transactions to 30+ countries, proving that borders shouldn't limit financial opportunity. THE ROLE Nigeria is our largest operational hub and the heart of our mission. As our People Operations Specialist, you will be the lead architect of the employee lifecycle in Nigeria, ensuring our local team has the support and infrastructure they need to scale at pace. This role reports to the Senior People Operations Manager and is based in our Lagos hub 4 days a week minimum. HOW YOU’LL CONTRIBUTE - Local Lifecycle Management: Lead the end to end employee journey for our Nigeria team, from seamless onboarding to impactful offboarding. - Compliance and Governance: Ensure all people practices remain fully aligned with Nigerian Labour Law and local regulatory requirements. - Payroll Collaboration: Work closely with the Global Payroll Manager on managing payroll for Nigeria staff, ensuring accuracy and local statutory compliance. - Employee Experience: Partner with managers to enhance the local office culture, supporting development and performance initiatives. - Project & Process Delivery: Support the setup of new office infrastructure and local engagement events to keep our team connected. - Employee Relations: Provide expert guidance on local ER issues, acting as a trusted advisor to both employees and leadership. WHO YOU ARE - An Owner: You take full accountability for the Nigeria employee experience and do not wait for permission to solve a problem. - Adaptable: You thrive in a fast-paced, ambiguous environment where you can navigate change with composure and clarity. - A Local Expert: You have a deep understanding of the Nigerian employment landscape and how to apply it in a tech environment. - Detail Orientated: You understand that payroll and compliance require 100% accuracy every single time. WHAT YOU’LL BRING - 3 to 6 years of experience in People Operations or HR Generalist roles within the Nigerian market. - Practical experience managing local statutory benefits and deductions, including PAYE, HMO, Pension, and NHF. - Proven ability to thrive in a high-growth, ambiguous environment where processes are often built from scratch. - Previous experience working within a global business or a distributed international team is highly preferred. - Strong working knowledge of the Nigerian Labour Act and current employment best practices. - Proficiency with modern HRIS platforms; specific experience with Rippling is a plus. - Ability to handle sensitive employee relations matters with empathy and professional discretion. - Excellent communication skills with the ability to build trust across diverse levels of an organisation. INTERVIEW PROCESS 1. Recruiter Screen (30 minutes) 2. Hiring Manager Interview (45 minutes) 3. Technical Case Study/Panel Interview (60 minutes) 4. Final Values Interview (30 minutes) Why Join LemFi? Love shouldn’t be expensive, yet those working hardest for their families often face predatory fees and banking exclusion. We're changing this. At LemFi, you won’t be just a cog in a machine. Whether designing products, scaling operations, or telling our story, you’ll tackle complex challenges with real, immediate impact. Your work goes beyond metrics - it puts money back in families’ pockets and offers access to the previously excluded. Join us to make a meaningful difference, where high performance is a lifeline for millions. Our Values: How We Win - Sharp Customer Focus 🎯 We cut through the noise and prioritize ruthlessly based on what drives real value. - Lead with Data 📊 We trade instinct for insight. We test, analyze, and own the outcomes. - Ownership 🤝 We take responsibility for global outcomes, not just local wins. - Grit 💪 We navigate ambiguity with resilience and keep pushing until the customer feels the impact. You can connect with us on LinkedIn [Upgrade to PRO to see link] and Instagram [Upgrade to PRO to see link] and if you haven't already, download the app on the App Store [Upgrade to PRO to see link] or Google Play [Upgrade to PRO to see link] Diversity & Inclusion at LemFi To build the best financial tools for the global diaspora, we need a team that reflects the world we serve. We welcome builders from all walks of life who embody our values over a perfect resume. Don’t meet every single requirement in the job ad? Research shows that candidates from underrepresented backgrounds often hesitate to apply if they don't check every box. If you are excited about this role and our mission, we encourage you to apply anyway. You might be just the right person for this, or other roles.