Senior IT Automation Engineer II (AI Native) at Life360

About Life360 Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 95.8 million monthly active users (MAU), as of December 31, 2025, across more than 180 countries. Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family). Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com. Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above. We are AI Native We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process. Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy. About The Team The IT team enables every Life360 employee to do their best work — owning helpdesk, identity and access, hardware, in-office technology (yes, we still have offices!), and the business applications that run the company. We’re a small, high-leverage team that treats internal IT as a product, automating the repetitive parts so engineering effort across the company goes toward work that compounds. About the Job Reporting to the IT Engineering Manager, the Senior IT Automation Engineer II is the senior individual contributor responsible for the automation surface across our SaaS, identity, and infrastructure stack. You’ll bring deep, hands-on engineering depth in API integrations, role-based access control (RBAC), and SOX control automation — while helping us evolve our operating model from script- and workflow-based automation toward agentic, AI-driven IT operations. This role is a force multiplier for the IT team and partners closely with Security, Compliance, and People Operations. You’ll inherit and operate the existing portfolio of low-code automations from prior owners while building new work — using judgment across low-code (Tray), code (AWS Lambda), and AI to put each workflow in the right home. The US-based salary range for this position is $91,000 to $169,000. We take into consideration an individual’s background and experience in determining final salary; therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity. What You’ll Do • Design, build, and maintain SOX control automation that reduces manual work for IT and control owners, partnering with Compliance to define time-based and event-based triggers that keep controls executing correctly and on schedule. • Build API-driven integrations across our SaaS and infrastructure stack — Okta, Google Workspace, GitHub, AWS, and Atlassian — using Tray, Terraform, GAM, and codeless tooling where appropriate. • Extend our RBAC and access governance tooling, with a focus on automated provisioning, deprovisioning, and entitlement reviews. • Develop AI- and agent-based workflows that go beyond traditional scripting — building, evaluating, and operating LLM-powered agents (e.g., MCP servers, Claude Code sub-agents) for IT operations, monitoring, and remediation. • Extend existing workflow systems (Jira, GitHub, AWS) with automation touchpoints to eliminate manual handoffs, and recommend improvements to automations as they age. • Operate across the trinity of Tray, code (AWS Lambda), and AI — using judgment to graduate stable, low-touch workflows from low-code to code-first homes when the cost-benefit shifts, with AI as the leverage that makes the migration cheap. • Develop automated monitoring to detect and proactively self-remediate issues, and serve as a senior escalation point for the IT Operations team. • Maintain clear, current documentation for automation processes, agent behaviors, and integration patterns; mentor teammates on building scalable, observable automation. • Participate in on-call rotations. What We’re Looking For • Demonstrated experience designing and operating production automation across enterprise SaaS, with deep working knowledge of Okta, Google Workspace, GitHub, AWS, and Atlassian administration and integration. • Deep understanding of REST APIs, authentication patterns (OAuth, SAML, OIDC, SCIM), and integration tooling such as Postman, Tray, Zapier, GAM, and Terraform. • Working knowledge of programming concepts in at least one scripting language (Python, JavaScript, Go, Groovy, etc.) — comfortable describing a solution in pseudocode before implementation. • Hands-on experience implementing role-based access control (RBAC) and supporting SOX or equivalent compliance control automation. • Comfortable working with IaC frameworks (i.e. Terraform) • Daily use of AI as a leverage tool in your engineering practice (e.g., Claude, ChatGPT, Copilot — generating code, debugging integrations, drafting docs), with the curiosity and capability to evolve toward agentic operating methods (MCP, Claude Code, AI sub-agents, autonomous workflows) as the team matures. • Clear written communication and the ability to produce training materials and standalone documentation that other engineers can pick up and run with. • Comfort taking over existing low-code automation work — able to read, troubleshoot, and safely modify workflows you didn’t author. Tray experience is a strong plus; equally welcomed: demonstrated ability to ramp on a new low-code platform fast (e.g., a Workato or Zapier expert who can pick up Tray within weeks). • Highly Preferred: Tray, Airtable, Groovy/ScriptRunner, and/or experience building MCP servers or AI agents in production. Our Benefits • Competitive pay and benefits • Medical, dental, vision, life and disability insurance plans (100% paid for employees) • 401(k) plan with company matching program • Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being • Flexible PTO, 13 company-wide days off throughout the year • Winter and Summer Weeklong Synchronized Company Shutdowns • Learning & Development programs • Equipment, tools, and reimbursement support for a productive remote environment • Free Life360 Platinum Membership for your preferred circle • Free Tile Products Life360 Values Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference. • Be a Good Person - We have a team of high integrity people you can trust. • Be Direct With Respect - We communicate directly, even when it’s hard. • Members Before Metrics - We focus on building an exceptional experience for families. • High Intensity, High Impact - We do whatever it takes to get the job done. Our Commitment to Diversity We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work. We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status. We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying! #LI-Remote