Loading...
ManagerFull-timeRustGitAIAPI
Salary Range
$108,800 - $147,200 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Success Manager to join Lightricks, an AI-first company creating next-generation content creation technology. This role focuses on driving customer adoption and success for enterprise clients.
Key Responsibilities
- →Lead structured onboarding for new brands and teams
- →Drive time-to-value through training and enablement
- →Own the customer lifecycle post-sale, including renewals and retention
- →Serve as the primary point of contact for key stakeholders
- →Monitor account health and campaign performance
- →Identify upsell and cross-sell opportunities
- →Partner with Product, Partnerships, and Support teams
Requirements
- ✓4–5+ years in Customer Success, Account Management, or Client Services within SaaS
- ✓Experience managing enterprise or multi-stakeholder accounts
- ✓Strong understanding of SaaS metrics
- ✓Excellent communication and stakeholder management skills
- ✓Experience in influencer marketing, creator economy, or digital marketing platforms
- ✓Familiarity with CRM and customer success tools
Benefits
- ★Competitive salary and stock options
- ★Health, dental, and vision insurance
- ★401k with company match
- ★Lunch stipend and learning budget
- ★Work from home stipend
- ★Generous PTO and birthday off
