Implementation Partner Manager - Hospitality (Spanish & English speaking) at Lightspeedhq

Lightspeedhq

Madrid, Madrid, Spain·4h ago

ManagerFull-timeGo

Salary Range

$39,168 - $52,992 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for an Implementation Partner Manager to help build and grow Lightspeed's partner ecosystem in Spain. This role will initially involve partner operations work across EMEA, with a focus shifting to local partner management as the Spanish market grows.

Key Responsibilities

→Help find, recruit, and onboard new implementation partners in Spain
→Own the day-to-day relationship with existing partners
→Train and enable partners to successfully implement Lightspeed products
→Resolve cross-regional Partner Ops tickets across EMEA
→Track partner performance metrics and improve when needed
→Work closely with Sales, Onboarding, and Product teams
→Share partner feedback and local insights internally
→Represent Lightspeed at local industry events
→Help onboard future Spain-based roles
→Contribute to organizational objectives

Requirements

✓2+ years in partner management, channel management, or similar role in SaaS, POS, or hospitality tech
✓Fluent in both Spanish and English
✓Experience in a fast-paced, international environment
✓Comfortable working with ticketing systems and operational tools
✓Experience recruiting, enabling, and growing third-party partners
✓Knowledge of the Spanish hospitality and/or retail market
✓Experience building partner enablement content