Senior Solutions Consultant (Integrations) at Loopio

TAKE YOUR CAREER TO NEW HEIGHTS WITH LOOPIO! 🚀✨ Reporting to the Senior Manager, Solutions Consulting, our team is adding a Sr. Solutions Consultant (Integrations). This is an opportunity to bring deeper technical expertise into the sales process, supporting Loopio’s most complex opportunities where integrations are a critical component of success. As a key contributor on the team, you will partner with Account Executives and Solutions Consultants to scope, validate, and position integrations (CRM, SSO, APIs, and related workflows) during the sales cycle. You will help ensure that what is sold is technically feasible, aligned to customer environments, and set up for successful implementation post-sale. 💻 What You’ll Be Doing - Meet with prospective customers to scope integration requirements (CRM, SSO, APIs, and related workflows) and understand technical environments - Provide advisory support to new customers during early-stage implementation of integrations, helping troubleshoot approach, clarify requirements, and ensure alignment with what was scoped during the sales cycle - Partner with Product and Engineering to provide field feedback on emerging integration patterns (e.g., API, connectors, MCP), helping inform future product development - Partner with Account Executives and Solutions Consultants to support integration-heavy opportunities throughout the sales cycle - Validate integration feasibility early, identifying risks, constraints, and recommended approaches to support deal progression - Deliver integration-focused demos and technical walkthroughs aligned to real customer use cases and environments - Support complex trials where integrations are a key component, helping define realistic and impactful evaluation plans - Ensure alignment between pre-sales solution design and post-sales implementation, actively reducing gaps between what is sold and what is deployed - Act as a point of collaboration with Professional Services and Customer Success teams to provide context and recommendations on integration approaches - Build and maintain internal documentation, demo assets, and playbooks related to integrations and technical best practices - Enable and support the broader Solutions Consulting team by sharing knowledge, patterns, and guidance on integration scenarios - Collaborate with Product, Engineering, and Customer teams to provide feedback on integration capabilities and customer requirements ✨ What You’ll Bring to the Team - 5+ years of experience in a client-facing role or a comparable technical environment, including solution consulting, technical sales, or implementations, ideally within B2B SaaS - Experience working with integrations such as CRM systems (Salesforce, Microsoft Dynamics), SSO (SAML, Okta, Google SSO), and APIs - Ability to scope, assess, and communicate integration requirements in a clear and structured way - Strong problem-solving skills and the ability to navigate complex and ambiguous technical scenarios - Ability to translate technical concepts into business value for both technical and non-technical stakeholders - Experience supporting technical validation activities such as proof-of-concepts, pilots, or trials - Strong communication skills, both verbal and written, with the ability to build trust and credibility with customers and internal teams - Attention to detail and ability to manage multiple priorities across concurrent opportunities - Collaboration and teamwork skills, working cross-functionally with Sales, Product, Engineering, and Customer teams - Curiosity and a desire to continuously learn and grow technical expertise Where You’ll Work 📍 - We are currently only looking for candidates who reside in and around the Greater Toronto Area and can access our co-working space in Downtown Toronto for the occasional Team get-together. - Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. - Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru). - The majority of our team is based in ON and BC, which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC).  - We offer flexible co-working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co-working space located in the heart of Downtown Toronto and a 12-minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you! - You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work 🙇🏾 during the workday - We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll ♥️ Working at Loopio - Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice [Upgrade to PRO to see link] for our 1:1s and performance conversations   - You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. - We offer a wide range of health and wellness benefits [Upgrade to PRO to see link] to support your physical and mental well-being, starting day 1️⃣ with Loopio. - We’ll set you up to work remotely with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up.   - You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. - Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! - Our four active Employee Resource Groups [Upgrade to PRO to see link] offer opportunities for employees to learn and connect year-round.  - You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business. Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups.  Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment 👩🏻‍💻 At Loopio, we leverage  artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, transcription and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI  serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both  an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions  solely made by our team. We continuously review and refine our hiring practices to align with  industry best practices and evolving legal guidelines AI Usage in Interviews 🤖 The Loopio interview process is designed to help us better understand your professional experiences, as well as your unique perspective and approach to delivery and collaboration. To ensure a fair and accurate assessment, we expect candidates to refrain from using AI-generated content to produce responses to our interview questions during the live interview, as our goal is to evaluate your own knowledge and problem-solving abilities - not those of an AI assistant. If AI-generated responses are identified during the interview, Loopio reserves the right to disqualify candidates from the interview process. For specific roles that include a take-home assignment, our AI Interviewee Policy allows the use of AI for initial support; however, the final submission must be a true reflection of your personal insights, skills and decision-making. Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ([Upgrade to PRO to see contact]) should you require accommodations at any point during our virtual interview processes.