Business Analyst at LouisDreyfusCompany

About the Role

We are seeking an experienced Business Analyst to implement and enhance commodity trading and risk management (CTRM) front-office applications in the Asia region. This role involves analyzing existing processes, documenting gaps and functionalities, and working with global implementation teams to ensure smooth system implementations.

Key Responsibilities

• →Ensure the implemented system meets business requirements and that users are trained to use it correctly
• →Work as part of the Regional Project Team, interacting with the Regional Project Manager, other Business Analysts, and Global IT teams
• →Collaborate with trading, execution, and finance operations to identify, develop, and implement best practices and core business processes
• →Understand and document current business processes
• →Conduct gap analysis between existing and desired processes
• →Run workshops to identify current and best-practice procedures
• →Run training workshops with key stakeholders and end users
• →Document requirements and functional specifications
• →Provide level I and II Application support, including recreating issues, testing scenarios, and managing resolutions
• →Track business incidents and requests in Service Now and ensure they are resolved within Service Level Agreements
• →Report on monthly incidents and requests
• →Act as first line support to the Business during and after project go-live
• →Develop and manage key stakeholder relationships
• →Support the Project Manager in defining scope, estimating resource requirements, and managing timelines