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Mid LevelFull-timeAWS
Salary Range
$102,000 - $138,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Lynk Global is seeking a Network & IT Support Engineer to design, implement, and maintain computer network infrastructure. This role ensures reliability, speed, and security of our systems while supporting end users and collaborating with teams on infrastructure improvements.
Key Responsibilities
- →Serve as the primary point of contact for end user technical issues
- →Provision hardware including laptops, printers, telephones and other equipment
- →Install, configure, and maintain software applications and operating systems
- →Diagnose and repair hardware, network, and software issues
- →Maintain wireless and wired networks
- →Administer Active Directory, Group Policy, Office 365, and other systems
- →Document IT processes and maintain asset inventory
- →Procure hardware and software
- →Provide end user training
Requirements
- ✓2-4 years of experience in end user technical support
- ✓Hands-on experience with Windows 10 and Mac OSX operating systems
- ✓Experience managing users and groups with Active Directory and Office 365
- ✓Experience using MDMs like ManageEngine, Intune, or others
- ✓Advanced knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
- ✓Fundamental understanding of TCP/IP, DHCP, DNS, and wireless technologies
- ✓Demonstrated ability to troubleshoot and solve problems logically
- ✓Self-motivated and able to work with limited supervision
- ✓Excellent customer service and communication skills
- ✓Exposure to Windows Server 2012/2016
- ✓CompTia A+ certificate or equivalent experience
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