Senior Strategy & Operations Analyst at Mangopay

Mangopay is a wallet-based payment infrastructure built specifically for organisations with complex, multi-party fund flows. A pioneer in multi-party payments. Our solution optimises fund flows on behalf of the organisations we work with using wallets as programmable, composable building blocks. Mangopay’s regulated platform collects payments, secures transactions and holds funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service providers, sellers, and consumers. Platforms and fintechs using Mangopay regain control and transparency over multi-party payment flows, generate additional revenue, and improve operational efficiency. They can stay compliant while innovating and scaling. Our team of 300+ people is spread across offices in Madrid, Paris, Warsaw, Berlin, Luxembourg and London. We're looking for talented individuals to join us in tackling the exciting challenges ahead. At Mangopay, you’ll be part of a supportive, diverse team committed to building scalable solutions and driving change in the fintech space! Job Description We are looking for a Project Manager to join the CEO Office and drive high-priority, cross-functional initiatives across the company. Reporting to the Chief of Staff, you will operate at the center of decision-making. This role is designed for someone who thrives in ambiguity, enjoys solving complex business problems, and can move seamlessly from strategy to execution. You will work closely with senior leadership and have direct exposure to critical topics shaping the company’s growth. What you’ll do • Lead end-to-end delivery of strategic projects, from problem definition to execution and rollout • Structure ambiguous topics into clear plans, with defined milestones, owners, and success metrics • Coordinate cross-functional stakeholders (Product, Engineering, Finance, Sales, Compliance) to ensure alignment and delivery • Track performance, manage risks, and ensure consistent delivery of outcomes • Build and validate business cases (market sizing, unit economics, competitive positioning) • Identify operational inefficiencies and implement scalable solutions • Prepare high-quality materials for executive discussions and decision-making • Leverage AI tools to improve workflows, automate processes, and enhance decision-making • Support company-wide planning and operating rhythm (e.g. OKRs, strategic initiatives, governance cadences) What we’re looking for • 5+ years of experience in top-tier consulting and/or project management roles • Experience in payments or fintech • Proven track record of delivering complex projects in fast-paced environments • Strong problem-solving and stakeholder management skills • Hands-on experience using AI to solve real business problems (or building personal AI-driven projects) • Data-driven mindset with the ability to prioritize and make decisions under ambiguity • Fluent in English (French is a plus) Process: • HR Call • Interview with Chief of Staff • Interview with CPO • Case Study We care about equal employment opportunities, so all qualified applicants will receive equal consideration regardless of their race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.