Sales Development Representative at Mark43

Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43’s mission is to empower communities and their agencies with cutting-edge technologies that improve safety and quality of life for all. We build powerful, scalable, and user-friendly software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team. We are seeking a high-energy, motivated Sales Development Representative (SDR) to join our growing sales team. This role plays a critical part in fueling our pipeline by generating and qualifying leads in support of our Volume Account Executives. This is a high-activity, high-impact role—perfect for someone who thrives on outbound calls, fast sales cycles, and goal-oriented execution. What You'll Do: • Execute consistent, high-quality outbound outreach via phone, email, and social channels to identify, engage, and qualify public safety agencies. • Proactively research and prospect into new agencies to drive awareness and generate pipeline within assigned territories. • Engage inbound leads professionally and efficiently, assessing fit and coordinating timely handoff to Account Executives. • Collaborate closely with AEs to align on messaging, territory strategy, and lead prioritization. • Work with Marketing to support campaigns, lead follow-up, and outbound call blitzes tied to events or content launches. • Maintain accurate lead data, outreach progress, and notes in Salesforce and your sales engagement platform. • Develop a strong understanding of Mark43’s value proposition and product capabilities to effectively position solutions in early conversations. • Meet and exceed activity- and meeting-based goals as part of a fast-moving, high-accountability SDR team. • Deliver a positive, informed, and professional early experience for all prospective customers you engage. What You'll Need: • 1–3 years of Sales Development or inside sales experience—preferably in a SaaS or high-volume environment. • Proven history of meeting/activity-based quotas • Strong verbal and written communicator—confident in high-frequency cold calling. • Experience with Salesforce and a modern sales engagement tool • Self-starter mindset with strong organizational skills and results orientation. • Ability to thrive in a fast-paced, metrics-driven role. • Interest in public sector or government technology is advantageous but not required. • Bachelor’s degree preferred. Preferred Software Experience (a bonus, but not required): • CRM platforms such as Salesforce for lead management and pipeline tracking • Sales engagement tools for sequencing, outreach, and activity logging • Collaboration tools for internal communication and team coordination • LinkedIn and other prospecting tools for research and lead sourcing • Real-time engagement or chat tools for inbound lead response What We Offer: • Comprehensive career development with a focus on building frontline sales skills and knowledge of the public sector. • Responsibility for contributing to mission-critical software that supports first responders and government agencies. • A collaborative and supportive team environment, working closely with Account Executives, Marketing, Communications, and Customer Success teams. • Opportunities for career growth in an environment that celebrates your achievements. • Exposure to enterprise software products and government sales best practices. • Direct mentorship and support from experienced sales leaders. • A team that values your input and fosters a culture of innovation and excellence. • A workplace dedicated to enhancing public safety through impactful software solutions. Join us and be a part of a mission-driven team that is making a real difference in the communities we serve. If you are passionate about technology, motivated by challenge, and driven to make an impact, we’d love to hear from you! Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email [Upgrade to PRO to see contact] requesting the accommodation.