Business Continuity Plan (BCP) / Disaster Recovery (DR) – Technical Lead at MattelInc

The Opportunity:    POSITION OVERVIEW / SUMMARY: The BCP / DR Technical Lead is responsible for the technical design, implementation, and execution of Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities across Mattel’s global technology landscape. This role provides hands-on technical leadership to ensure resilience, availability, and recoverability of critical platforms supporting Mattel’s brands, digital products, supply chain, and corporate operations. __________________________________________________________________________________________ KEY RESPONSIBILITIES: • Design, implement, and maintain BCP and DR solutions across on-premises, cloud, and hybrid environments. • Define, document, and maintain recovery strategies aligned to business-defined RTO and RPO objectives. • Own DR architecture that includes backup, replication, failover, and restoration mechanisms. • Lead and execute DR tests, simulations, and tabletop exercises, document results, and drive remediation. • Function as the technical escalation point during major incidents and disaster recovery events. • Develop and maintain technical runbooks, recovery procedures, and automation scripts. • Collaborate with infrastructure, cloud, application, and security teams to embed resilience-by-design. • Ensure BCP / DR controls meet Mattel compliance, audit, and risk management requirements (e.g., SOX, ISO, NIST). • Continuously assess risks and recommend improvements to resilience and recovery capabilities. • Provide technical mentorship and guidance to engineers and regional support teams. • Own technical implementation of BCP / DR solutions across infrastructure, cloud, and applications. • Design and maintain DR architecture including backup, replication, and failover mechanisms. • Execute and lead DR tests, tabletop exercises, and real incident recoveries. • Serve as Tier-3 escalation during major incidents and disaster events. • Develop and maintain technical runbooks, recovery scripts, and automation. • Collaborate closely with platform teams (Cloud, Network, Compute, Storage, End-User). • Manage DR testing calendars, audit readiness, and compliance reporting. • Partner with business leaders to align recovery objectives with business priorities. • Lead and develop BCP / DR engineers and regional coordinators. • Report program health, risks, and metrics to senior leadership. • Drive continuous improvement based on incidents, tests, and audits.__________________________________________________________________________________________ QUALIFICATIONS: • Bachelor’s degree in computer science, Information Technology, or a related field. • 8+ years of experience in enterprise IT infrastructure, cloud, or operations roles. • 5+ years of hands-on experience in BCP, DR, high availability, or resilience engineering. • Strong understanding of infrastructure components including compute, storage, networking, and virtualization. • Experience implementing DR solutions in cloud environments (Microsoft Azure preferred). • Hands-on experience with enterprise backup and replication technologies. • Experience participating in or leading real-world disaster recovery or major incident events. • Understanding of: • Cloud Platforms: Microsoft Azure (primary), AWS (select workloads). • Virtualization & Compute: VMware, Azure IaaS. • Backup & DR: Enterprise backup and replication platforms (e.g., Veeam, Zerto, Azure Site Recovery). • ITSM & CMDB: ServiceNow.  Preferred Certifications: • ISO 22301 Business Continuity certification. • Microsoft Azure certifications (e.g., Azure Administrator, Azure Solutions Architect). • Disaster Recovery or Business Continuity certifications (DRI, CBCP, MBCP). • ITIL Foundation or higher. • Cloud or infrastructure certifications (AWS, VMware, or equivalent).  Soft Skills: • Strong leadership and ability to remain calm and decisive under pressure. • Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders. • Proactive problem-solving and risk management mindset. • Strong collaboration skills across global and cross-functional teams. • Ability to prioritize effectively in high-impact, time-sensitive situations.Continuous improvement mindset with a focus on operational excellence What Your Impact Will Be: