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ManagerFull-timeRustGit
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Account Manager to join Megaport, the global leader in Network as a Service (NaaS). This role involves acting as the key connector between Sales, Technical, and Operations teams, ensuring successful deployment and ongoing customer satisfaction.
Key Responsibilities
- →Act as the operational right hand for Sales Executives, managing quotes, pricing, and account updates
- →Proactively identify expansion opportunities and suggest additional capacity or services
- →Coordinate server provisioning, migrations, and upgrades
- →Track all deployments from start to finish, ensuring internal systems stay accurate
- →Configure billing plans and serve as the first point of contact for invoice queries
- →Handle account maintenance, including credits and cancellations
- →Collaborate daily with Sales, Solution Architects, and Ops to streamline the customer journey
- →Build knowledge of cloud infrastructure, baremetal, and global networking services
Requirements
- ✓Effective communication skills and the ability to translate internal operations into clear updates
- ✓Meticulous organization with an eye for detail and a structured approach to work
- ✓Growth mindset with curiosity about technology and cloud infrastructure
- ✓Ability to thrive in fast-paced, global environments
- ✓Background in Customer Success, Account Management, or Sales Support
- ✓Experience navigating CRMs, ticketing systems, or complex billing platforms
- ✓Basic understanding of servers, cloud environments, or networking
Benefits
- ★Flexible working environments with the ability to work from anywhere
- ★Birthday Leave
- ★Generous study and training allowance with paid study leave
- ★Creative, fun, and contemporary workspaces
- ★Motivated team of industry experts and new talent
- ★Celebrated success with ‘Legend’ and ‘Kudos’ Awards
- ★Health and wellness program
- ★Opportunities for career growth and global intra-company transfers
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