Firmware QA Analyst at Miovision

About Miovision: At Miovision, we’re unlocking transportation networks that move you. Our vision and mission is to enable smart, fast, safe communities that simply flow, as we drive the Intelligent Mobility Revolution. Backed by the world’s most advanced traffic AI, Miovision’s innovations in traffic signal planning and operations are making it possible for cities to improve the transportation experience for drivers, cyclists and pedestrians. Our values drive us. They’re at the core of everything we do. If they align with yours, proceed through the GREEN light! - All in to win: We're driven by a winning mindset, approaching every challenge with intensity, clarity, and speed. - One Miovision: We succeed as one team, uniting diverse talents, building on trust, and putting our shared mission before ego. - Be better every day: We're committed to continuous growth, staying curious, building mastery, and embracing challenges as learning opportunities. - Make it happen: We are proactive and results-driven, taking ownership, acting with urgency, and focusing on solutions that deliver real impact. - Earn the customer: We are deeply customer-centric, focused on earning our customers' partnership every day by delivering exceptional experiences that drive their success. POSITION SUMMARY: The Firmware QA Analyst is a hands-on role where you'll be in the driver's seat focused on ensuring the quality of our state-of-the-art traffic operations products. You’ll work closely with the development team and the QA lead to validate releases, advance our testing processes, and our technology always gets the green light for quality and functionality. On a given day you might examine requirements for upcoming features, exercise changes in a pre-prod environment, perform exploratory testing, or search out how to reproduce a customer-facing issue. If you have a high interest in learning on the job, multiple years of experience with firmware/software testing practices, are comfortable working with hardware devices, and enjoy working in a collaborative, fast-paced, rapid delivery environment, we'd like to hear from you. This is a hybrid opportunity with the majority of time spent on-site at our Kitchener, Ontario headquarters, and some flexibility to work from home. OBJECTIVES AND RESPONSIBILITIES: - Validate functional standards through hands-on manual and automated testing to ensure our products meet our functional and quality standards. - Develop automated and manual test cases, testing best practices, verification planning and test configurations. - Enable rapid iteration through build, test, and deployment pipeline. - Optimize testing workflows by proposing and implementing new test processes that increase bug detection. - Review requirements and provide meaningful feedback from initial design phase to production. - Investigate the "where and why" of failures and communicate your findings to cross-functional teams to help resolve the issue. IDEAL PROFILE: - Proven track record (2+ years) in firmware or software QA testing, specifically within environments where code meets physical hardware. - Ability to debug failed test cases and help narrow down where the bug resides (eg: hardware, firmware, software). - Comfortable navigating Linux environments and writing scripts in Python. - Familiarity and comfort working with hardware devices. - Skilled at writing clear, concise test plans and test cases and hands on experience with automated testing tools. - Experience identifying, recording, documenting and tracking bugs. - Passionate about quality and tenacity to ensure functionality and quality standards are met. - Strong written and verbal communication skills. - Curiosity to dig into the "why" and a collaborative approach to cross-team problem-solving. - Natural drive for continuous improvement and the agility to adapt to a rapid delivery environment. Bonus points if you bring any of the following: - Familiarity with Robot framework - Familiarity with data analytics and data quality concerns - Experience with load, performance and/or security testing - Experience with exploratory testing - Familiarity with JIRA - Familiarity with Agile development processes - Hands-on experience with networking equipment This posting is for an actual vacancy. Your Rewards & Well-being: We invest in our team with benefits designed for modern life and true work-life balance. - Comprehensive Coverage: Your well-being is covered from day one with comprehensive health benefits, 24/7 virtual healthcare access, and dedicated wellness programs. - Financial Future: Build for tomorrow with our RRSP/401K Matching Plan and share in the company's success through our Variable Incentive Plan. - Time to Recharge: Truly unplug with our unique Mio-Days and flexible vacation policy. - Work & Life Support: We support you with flexible work options, an internet subsidy, a remote work allowance, and enhanced leave for new parents. Sound like your next adventure? Apply now and let's start building together! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please indicate if you require accommodation on your application, and our team will work with you to meet your accessibility needs. Miovision may use artificial intelligence (AI) to assist in the hiring process for tasks such as helping to identify qualified candidates, taking meeting notes, creating summaries, and streamlining administrative work. These tools are one of several factors considered in the hiring process and do not replace human judgement. We do not use AI to make any final hiring or interview decisions. PLEASE BE AWARE OF FRAUD: Applicants interested in applying for roles at Miovision should apply directly via the details provided on our careers page. We communicate directly with applicants and will not request banking information, payment, or fees during any point of the recruitment process. We do not conduct interviews via text message. If you suspect that a third party is impersonating Miovision or requesting payment for recruitment on behalf of Miovision, please alert us via [Upgrade to PRO to see contact]. To all recruitment agencies: Miovision does not accept agency solicitation or resumes. Please do not forward resumes to our HR alias e-mail address, to any Miovision employee, or to other Miovision e-mail addresses. Miovision will not pay any fees related to unsolicited resumes.