People Operations Specialist - Contracts & HR Administration at Moniepoint

Who we are Moniepoint Group is the fastest growing Fintech in Africa, as just ranked by Financial Times in 2024. Our mission is to drive financial inclusion and bring happiness to hundreds of millions of small businesses and individuals in Africa, by building Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. We are Nigeria’s biggest merchant acquirer, and one of the biggest digital banks, with over 15 million customers, and 3,500+ team members. We are on an exciting journey of growth, and we are now looking for a passionate, experienced people leader to build and drive our global talent and performance management strategy across the entire company. Job Purpose The Contracts & HR Administration Associate supports the core People Operations engine by ensuring employment contracts, HR records, and documentation are accurate, consistent, and up to date. You help maintain the integrity of Moniepoint’s employee data, assist with contract generation, and ensure administrative processes run smoothly across all entities. Working closely with Talent Acquisition, Payroll, People Helpdesk, and Employee Lifecycle Services, you help create a reliable, compliant administrative foundation that employees and managers can trust. Key Responsibilities • Prepare and issue employment contracts, addendums, HR letters, and confirmation documents under the guidance of the Lead, Contracts & HR Administration. • Maintain clean and accurate digital employee records, ensuring all updates are reflected correctly in HRIS and aligned with payroll requirements. • Support the review of documentation for accuracy, completeness, and compliance with Moniepoint’s templates and standards. • Update and track contract status, approvals, and signatures to ensure timely processing for new hires, transfers, and internal changes. • Assist Talent Acquisition by preparing documentation for new joiners as part of the hiring process. • Work closely with Payroll Operations to ensure all contract-related changes, allowances, and deductions are captured correctly. • Support internal audits by organising digital files, preparing evidence, and ensuring records are accessible and up to date. • Contribute to the upkeep of template libraries, version control, and documentation logs. • Respond to basic HR administration queries, routing more complex issues to the appropriate team. • Provide general administrative support to People Operations, especially during onboarding waves and payroll cut-off periods. • Partner with business leaders to operationalize people plans, ensuring alignment with organizational goals and talent priorities. Qualifications • 1–3 years of experience in HR administration, People Operations, or an administrative support role. • Basic understanding of HR documentation, employee records, and data accuracy requirements. • Comfortable working with HR systems, spreadsheets, and document management tools. • Strong attention to detail with the ability to spot inconsistencies quickly. Preferred Qualifications • Experience working in multi-country or fast-paced organisations. • Familiarity with HRIS platforms and digital signature tools. • Interest in HR operations, compliance, and process improvement. About You • You are organised, precise, and reliable, someone who takes pride in accuracy. • You learn quickly and enjoy working with structured processes and templates. • You communicate clearly and aren’t afraid to ask for clarification when needed. • You understand the importance of confidentiality and careful handling of sensitive data. • You enjoy supporting others and helping complex processes run smoothly. What Success Looks Like • Contracts, letters, and records are processed accurately and within agreed timelines. • HRIS and payroll data stay aligned due to careful updates and checks. • Documentation libraries are organised, compliant, and consistently maintained. • Audit reviews are smooth, with well-structured, accessible records. • Colleagues trust your accuracy, responsiveness, and attention to detail. • People Operations runs more efficiently because foundational admin work is consistently reliable. What to expect in the hiring process • A preliminary phone call with one of our recruiters. • A 60 minute interview with the hiring manager, our Head of People Experience. • An interview with our Chief People Officer • An interview with our Group COO Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.