Project Manager at Monks

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). About the Role As a Technical Project Manager, you’ll lead the planning and delivery of a multi-team program migrating high-visibility web experiences (Tech Specs and Compare pages) to a new Rome UI design system and the Contenta headless CMS—partnering across design, front-end engineering, QA, and content operations to deliver pixel-perfect, data-driven experiences on time across NPI and sustain cycles. Responsibilities • Own and maintain the end-to-end multi-quarter delivery plan for migrating Tech Specs and Compare pages to the Rome UI design system and Contenta headless CMS • Define milestones, releases, success criteria, and acceptance standards for component, template, and page-level deliveries; track schedules, risks, and dependencies • Drive execution across design, front-end development, QA, and content teams, aligning scope, sequencing, and priorities to NPI and sustain roadmaps • Plan and facilitate project ceremonies and working sessions (kickoffs, discovery, sprint ceremonies, release readiness, dependency reviews) with clear owners, inputs/outputs, and timelines • Coordinate multi-repo and cross-team workstreams (design system, shared components, Contenta integrations, page builds), ensuring dependencies are surfaced and resolved • Serve as the operational liaison across producers/design, engineering/QA, and CMS/platform stakeholders, ensuring seamless design–engineering–content handoffs • Partner with QA to manage test planning, defect triage, sign-off criteria, and release readiness reviews • Ensure deliveries meet quality bars for visual fidelity, accessibility, analytics, SEO, and CMS/content model integrity • Define, document, and help implement new workflows enabling a shift from static builds to an editor-driven, Contenta-based operating model • Lead change management by communicating process/tooling updates, supporting onboarding/training, and iterating on feedback to improve throughput and reduce friction • Maintain project artifacts (status reports, decision logs, RAID/risk registers, roadmaps) and produce stakeholder-facing updates and presentations • Identify and manage risks, issues, and blockers; escalate effectively and drive trade-off decisions across scope, quality, and schedule • Other duties as assigned About You Qualifications & Skills • 5–8+ years of project/program management experience in digital/web/product environments, partnering closely with engineering and design teams • Demonstrated success leading complex, multi-quarter technical programs with parallel workstreams, cross-team dependencies, and shifting priorities • Strong command of Agile/Scrum, Kanban, or hybrid delivery models and tools such as Jira, Confluence, Smartsheet, and/or Asana • Technical fluency across modern web delivery concepts (component-based UI, design systems, responsive design, SSR concepts) and front-end ecosystems (e.g., JavaScript/TypeScript, React, templating) • Familiarity with headless CMS architectures, API-driven content delivery, and schema-driven content models (e.g., JSON schemas); ability to translate technical specs into executable plans • Working knowledge of QA/testing practices (test planning, regression, release readiness) and how they integrate into delivery pipelines • Excellent communication and facilitation skills, including presenting program status to both technical and non-technical stakeholders • High attention to detail and quality, with a track record of delivering design-driven, pixel-perfect interactive experiences • Ability to influence without direct authority and build trust across design, engineering, content, and operations partners. #LI-MO1 #LI-Remote About Monks Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition. Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.