Sales Operations Manager at Monks

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). About the Role We are seeking a Sales Operations Manager to drive productivity and efficiency by managing lead qualification, data entry and analysis, and operational support. This position partners closely with growth and revenue leadership to streamline workflows, ensure we have accurate pipeline records, and provide actionable insights that enhance decision-making and revenue growth. Responsibilities: • Manage sales data integrity, including CRM administration, and ensure accurate pipeline recordkeeping • Perform outreach and qualification activities for inbound leads • Develop, implement, and refine sales processes and best practices to improve team efficiency • Partner with Growth and Revenue leadership to create and track key performance indicators (KPIs) and sales goals • Analyze sales data to identify trends, opportunities, and areas for improvement • Support resource allocation for new businsess opportunities • Lead cross-functional projects to enhance sales tools, automation, and reporting capabilities About You The essentials: • Bachelor’s degree in Business, Finance, Marketing, or a related field • 3-5 years experience in sales operations, sales enablement, or a related role • Strong proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools • Excellent analytical and problem-solving skills with attention to detail • Strong communication and project management abilities • Ability to work collaboratively with cross-functional teams in a fast-paced environment Not a must, but a plus: • Experience in and/or knowledge of the digital marketing industry At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission. What We Offer Benefits • Excellent, full coverage medical, dental, and vision insurance - more about our coverage here! • Generous PTO and 15 company-wide holidays • 401k with company contribution • Paid parental leave • Work-life balance with an emphasis on personal well-being • Career growth in a disruptor space & entrepreneurial opportunities within the Monks network • A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more! • Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!) This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time. Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status. Salary Range: $69,000—$81,000 USDAbout Monks Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact. Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.