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Mid LevelFull-time
Salary Range
$26,520 - $35,880 /year
This salary is estimated based on similar roles. The actual salary may vary.
 
MSX is looking for a proactive and enthusiastic Customer Experience Specialist (French AND Spanish Speaking) to join our team in Rome.
As part of our team, you will manage customer inquiries, make and answer calls and communicate via e-mails. Your key tasks will be:
• Answering customers inquires via ticket system or phone calls;
• Ensuring customer satisfaction and manage follow-ups;
• Applying the procedures in compliance with the company's standards and policies. 
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About MSXInternational
MSXInternational is a global leader in the financial services industry, specializing in providing innovative solutions for wealth management, investment advisory, and financial technology. The company operates across multiple continents, leveraging its extensive expertise to serve clients in diverse markets. While the exact founding date and location are not explicitly stated, the name "MSXInternational" suggests a long-standing presence with a focus on international operations, likely originating from a hub in Europe or North America where financial services are highly developed. The company’s mission is to bridge the gap between traditional financial practices and modern technological advancements, ensuring clients receive cutting-edge, yet reliable, financial guidance. MSXInternational offers a comprehensive suite of products and services, including bespoke investment strategies, portfolio management, and digital financial platforms tailored to high-net-worth individuals, institutional investors, and financial intermediaries. Key features of their offerings include advanced risk assessment tools, real-time market analytics, and personalized advisory services that adapt to each client’s unique financial goals. The company targets sophisticated investors who demand transparency, security, and scalability in their financial solutions, ensuring that their wealth grows in alignment with global market trends. By integrating artificial intelligence and machine learning, MSXInternational enhances decision-making processes, providing clients with actionable insights and competitive advantages.
