Senior Associate Director, Controls, Business Operations Controls at MUFGInvestorServices

In this first line role, the Controls Analyst will drive operational excellence and implementation of the Control Framework within the organization. This position is responsible for conducting in-depth review of process mapping and operational procedures, identifying Control gaps, and understanding current versus future processes. By leveraging their operational and controls knowledge, the Controls Analyst will ensure the Control Frameworks effectiveness in identifying, controlling and reporting key risks that impact clients and the business. The ideal candidate will have a strong background in fund services or have experience with a Big 4 firm, bringing a wealth of knowledge in control improvement and operational analysis. This role requires a proactive individual who can manage and implement change and have a proven track record of delivery within a Financial Services environment Role and Responsibilities • Conduct deep dive analyses of mapped processes and procedures to identify operational control gaps and areas for improvement. • Perform gap analysis to (1) compare current process maps to current procedure documents to ensure alignment and (2) to compare current processes with desired future states. • Develop and present recommendations for process improvements and operational change. • Collaborate with cross-functional teams to support implementation of process changes and monitor their impact. • Assess change to ensure compliance with industry regulations and organizational standards. • Ensure that all working papers are documented in a concise and clear manner. • Elevate high profile issues to Controls and Operations management and assist in prompt resolution. • Conduct and/or effectively challenge risk and control assessments and assist in identifying more effective compliance controls resulting in strengthened internal controls. • Collaborate with other 1st and 2nd line controls functions ensuring activities are aligned and efficient and in adherence with broader 2nd line frameworks and monitoring programs. • Develop and maintain a high level of expertise in all areas of Business Operations Controls and Target Operating Models. • Consult on products, services and automated systems to assist with incorporating control requirements into these initiatives.