Associate Principal Engineer - Senior Systems Engineer – Azure & Infrastructure at Nagarro1

This role focuses on reliable day-to-day operations (provisioning, patching, monitoring, backup/restore, security remediation, and incident response) and will also contribute to smaller initiatives and lifecycle improvements in partnership with other infrastructure and security teams. Responsibilities: • Administer Windows Server and (where applicable) Linux server environments, including build, configuration, patching, upgrades, and troubleshooting. • Provision, monitor, and manage Azure infrastructure and services used to host server workloads, with emphasis on operational stability, availability, and cost-consciousness. • Common Azure components include: Virtual Machines, managed disks, storage accounts/Azure Files, virtual networks (VNets/subnets), NSGs, load balancers, VPN/ExpressRoute connectivity, Azure Backup, Azure Site Recovery, and Azure Monitor/Log Analytics. • Support Azure PaaS components that underpin server workloads (e.g., managed databases and platform services) as applicable to the environment. • Operate and support hybrid connectivity and dependencies (e.g., identity, DNS, networking, and legacy/on-prem virtualization). • Maintain working knowledge of on-prem virtualization (VMware and/or Hyper-V) for a smaller portion of the environment. • Serve as an escalation point for complex server and infrastructure incidents; perform root-cause analysis and drive corrective/preventive actions. • Identify, prioritize, and remediate security vulnerabilities for Windows/Linux servers and associated infrastructure in collaboration with Security and site teams. • Document risk, remediation approach, and dates/ownership for remediation when actions depend on external entities. • Maintain and improve monitoring, backup/restore processes, and performance tuning; validate recoverability through periodic restore testing. • Automate routine tasks and operational workflows using PowerShell and command-line tooling; contribute to runbooks and operational documentation. • Follow ITIL-aligned incident, problem, change, and request processes; keep tickets, documentation, and diagrams current. • Coordinate with internal infrastructure teams (network, security, application, end-user services) and vendors to deliver deployments, upgrades, and troubleshooting. • Support and/or run smaller projects and lifecycle initiatives such as site changes, cloud provisioning, new application deployments or upgrades, and standardization of server builds/configurations.