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Mid LevelFull-time
Salary Range
$36,720 - $49,680 /year
This salary is estimated based on similar roles. The actual salary may vary.
Schedule Management:
• Create and assign Preventive Maintenance tickets to the appropriate tower engineer pool, ensuring workload is distributed evenly.
• Track all on going preventive maintenance activities and provide update to Service Managers.
• Escalate to Tower Lead when facing challenges with assigned engineer which potentially impact on submission of report.Report Quality Assurance:
• Review submitted health check reports from engineers for accuracy (verify pass/fail status, check for copy-paste errors).
• Asset Lifecycle verification any End of Sale, End of Support (EOS), both hardware and software information.
• Reject and return incomplete reports to engineers for correction.
• Can work with 3rd party support to confirm the correctness of lifecycle.SLA Compliance:
• Ensure all final reports are submitted to the Service Managers by the agreed deadline.
• Work with Service Managers for any potential issues with delivering the report on time.
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About NCS3
NCS3 is a forward-thinking technology company specializing in innovative solutions for the digital transformation landscape. Operating at the intersection of cloud computing, data analytics, and cybersecurity, NCS3 provides cutting-edge services to help organizations navigate the complexities of modern IT infrastructure. While the name suggests a focus on core computing systems, the company has established itself as a trusted partner for businesses seeking scalable and secure technological frameworks. Founded in the era of rapid digital evolution, NCS3 leverages its expertise to address the evolving needs of enterprises across various sectors. The company offers a comprehensive suite of products and services, including cloud migration strategies, advanced data management tools, and robust security protocols tailored to protect sensitive information. Key features of NCS3’s offerings include seamless integration with existing systems, customizable solutions to meet specific business requirements, and a commitment to compliance with industry standards. Their target audience primarily consists of mid-to-large enterprises in finance, healthcare, and manufacturing, where reliability and data integrity are paramount. By focusing on practical, results-driven approaches, NCS3 ensures its clients achieve operational efficiency and competitive advantage. NCS3 has distinguished itself through notable achievements, such as securing partnerships with global technology leaders and receiving recognition for its innovative cybersecurity frameworks. The company’s market position is strengthened by its ability to deliver measurable outcomes, combining technical expertise with a deep understanding of client challenges. What sets NCS3 apart is its client-centric philosophy, which emphasizes long-term collaboration and continuous improvement, ensuring that solutions evolve alongside technological advancements and business needs.
