Enterprise Sales Support Executive at NCS3

We are expanding our Sales team and are seeking a high-calibre Sales Support Executive to support senior sales leadership and a high-performing enterprise sales organisation. This role sits at the heart of our enterprise business, working closely with executives, sales leaders, customers, and partners across key strategic accounts. This is an excellent opportunity for a highly organised, proactive individual who thrives in a fast-paced environment, enjoys stakeholder engagement, and wants exposure to strategic enterprise sales initiatives, C-suite interactions, and Tier-1 customers. Key Responsibilities: 1. Enterprise Sales Support & Operations • Provide end-to-end administrative and operational support to the Enterprise Sales team to ensure smooth execution of daily sales activities. • Perform daily tracking and monitoring of all tenders and opportunities for Tier-1 customers, including: • Tier 1 customers (e.g.GeBIZ) • Key Application vendor - E.g. SAP • Other relevant tender platforms, within defined timelines. • Maintain and update daily sales activity trackers, including pipeline status, deal milestones, and action items. • Track, consolidate, and report sales forecasts, pipeline movement, revenue targets, and key account activities. • Support tender coordination activities, including timelines, document tracking, and internal follow-ups.2. Customer Engagement & Events • Plan, organise, and execute customer engagement events, executive briefings, and industry sessions, covering: • Invitations and RSVPs • Logistics and vendor coordination • On-site or virtual event support • Work closely with internal teams, customers, and partners to ensure events align with business objectives and brand standards. • Track event outcomes, capture customer feedback, and produce post-event reports with insights and recommendations.3. Sales Pipeline tracking & Weekly customer meeting activities Planning file • Coordinate and manage weekly pipeline tracking including customer meeting planning, and follow up action tracking. • Support account planning activities by gathering relevant data, maintaining templates, and ensuring alignment to strategic sales objectives.4. Customer Follow-ups & Feedback Management • Conduct follow-up calls or communications with customers after sales team meetings, based on inputs from the sales team, to: • Gather feedback • Clarify next steps based on the sales meeting minutes • Ensure action items are properly captured and tracked • Document customer feedback and escalate key insights or concerns to the relevant sales owners.