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LeadFull-timeRustAI
Salary Range
$165,750 - $224,250 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We're hiring a Lead, Product Designer to lead experience design for our Growth domain at Neo Financial, one of Canada's fastest-growing fintech companies. You'll define the customer experience from first touchpoint to long-term engagement, collaborating with product managers, engineers, and stakeholders to ship products that solve real problems for Canadians.
Key Responsibilities
- →Design end-to-end product experiences across web and mobile, balancing usability, polish, and performance
- →Collaborate with PMs and engineers from problem framing through execution to ensure the right problems are solved well
- →Lead discovery efforts: mapping journeys, defining flows, prototyping concepts, and validating ideas through research
- →Build systems, not just screens, considering long-term scalability, edge cases, accessibility, and real-world constraints
- →Help set the vision and strategy for your domain, bringing a customer lens to roadmap and feature planning
- →Work with content, research, and data to understand user needs and uncover opportunities
- →Contribute to and extend Neo’s design system in a way that enables quality at scale
- →Mentor and support other designers, raising the quality bar across teams
Requirements
- ✓8+ years of product design experience shipping real-world products across platforms
- ✓Strong craft across interaction design, visual design, and information architecture
- ✓Experience working cross-functionally with PMs, engineers, researchers, and content designers
- ✓Strong systems thinker who connects micro-interactions to broader customer journeys
- ✓Confident in ambiguity, bringing structure, clarity, and momentum to messy problem spaces
- ✓Obsessive about outcomes, measuring success in customer impact, not pixels alone
- ✓Strong communicator with the ability to present, explain, and defend design decisions with humility and clarity
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