Senior Product Designer, Web Experience & Design Systems at Neofinancial

Join us to build a more rewarding financial future for all Canadians At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. - #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 [Upgrade to PRO to see link] — the first company ever to achieve a three-peat at the top! - #1 Fastest Growing Company in Canada for 2024 by Globe & Mail [Upgrade to PRO to see link] - Top-ranked mobile apps and credit cards - Team of 500+ people - 1M+ customers - 10K+ retail partners We’re hiring a Senior Designer to own Neo’s web platform and evolve the design systems that power it. This role sits at the intersection of product design, growth, and systems thinking. Your mission is to ensure Neo’s first impression, from our core website to landing pages and key conversion flows, is fast, clear, high-quality, and continuously improving. You’ll own Neo’s highest-leverage customer entry points and build the systems, patterns, and workflows that allow teams to scale them. You’ll partner closely with Growth, Marketing, Creative, and Engineering to design experiences that don’t just look great, they perform. This is a high-impact role. Your work will directly influence how millions of Canadians discover, understand, and choose Neo. WHAT YOU’LL BE DOING Own Web & Conversion Surfaces - Own Neo’s core website, landing pages, and key acquisition and conversion flows as a product surface. - Design and optimize high-impact entry points across onboarding, product discovery, and marketing campaigns. - Bring a strong point of view on what best-in-class fintech web experiences look like, and raise the bar across Neo. Drive Growth & Performance - Partner closely with Growth, Marketing, and Creative to improve conversion, clarity, and engagement. - Use data, experimentation, and user insights to inform design decisions and iterate quickly. - Design for measurable outcomes, balancing brand, usability, and performance. Own & Evolve the Design System (with a Web Focus) - Own and evolve Neo’s design system with a strong focus on web and growth surfaces. - Build scalable foundations: components, patterns, tokens, and interaction standards. - Define reusable patterns for landing pages, offers, onboarding entry points, and experimentation. - Ensure consistency across product and marketing without slowing teams down. Enable Speed Through Systems & Workflows - Improve how teams design, build, and ship web experiences, Figma libraries, workflows, and governance. - Support rapid experimentation without fragmentation or quality loss. - Partner with engineering to strengthen design-to-code alignment and reduce rework. WHO WE’RE LOOKING FOR - 5–7 years of product design experience. - Strong experience designing high-performing web experiences, landing pages, or acquisition flows. - Proven ability to improve conversion, clarity, and usability through design. - Deep experience building or maintaining design systems used in production across teams. - Strong craft across interaction design, visual design, and information architecture. - Systems thinker, you connect components → flows → journeys → outcomes. - Experience working closely with engineers and understanding front-end realities (components, tokens, constraints). - Comfortable working with growth, marketing, and creative teams in fast-paced environments. - Experience with experimentation and iteration (A/B testing, rapid prototyping, etc.). - A thoughtful perspective on AI-assisted design tools and how they can improve workflows. - Strong communicator who can align teams, explain tradeoffs, and drive clarity in ambiguous spaces. - Obsessed with outcomes, you care about what performs, not just what looks good. WORKING AT NEO: The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of their journey. If this resonates with you, keep reading. We trust, respect, and support each other. This means honest conversations, constructive input, and empowering each other to move fast and think big. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices, where ideas move quickly and teams build momentum together. As we continue to scale and evolve, we’re looking for builders, innovators, and problem solvers who thrive on challenge–people who would rather blaze a trail through uncertainty than follow a well-paved path. All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success. APPLY WITH US: We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check. By continuing with your application, you agree to the Candidate Privacy Notice [Upgrade to PRO to see link] which guides how we process your personal information for the purpose of your application. Neo Financial leverages artificial intelligence (AI) to reinforce our candidate evaluation process, including the initial assessment of applications and screening of candidates. These tools support our recruitment team; however, all final hiring decisions are made by humans and are not based exclusively on automated processing. If you require further information regarding our data processing practices, please contact us. We are hiring for an open, vacant position.