Sales Support Specialist at NEXTDC

Are you a detail-oriented professional with a passion for sales operations and data analytics? Do you thrive in a dynamic environment where your expertise directly contributes to business success? NEXTDC is looking for a Sales Operations Specialist, based in Petaling Jaya, to play a crucial role in empowering our Sales and Sales Operations teams!  This is a 6-month fixed-term role What You'll Do  • Track and report on sales performance metrics  • Build and maintain insightful dashboards  • Manage Salesforce administration and data analytics  • Work closely with the sales team to provide daily support  • Guide and assist staff with order processing and quoting  • Identify and implement process improvements  • Gather and relay feedback for system enhancements  • Train and support the sales organisation  • Handle data entry and customer service processing  • Ensure compliance with internal and external audit requirements What will You Need  • Proven experience with Salesforce.com administration, reporting, and dashboards  • Excellent customer service and communication skills  • Strong ability to manage multiple priorities and competing deadlines  • Experience working across multiple business units to provide complete solutions  • High level of accuracy and attention to detail  • Intermediate to advanced Excel skills (VBA preferred)