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Salary Range
$72,250 - $97,750 /year
This salary is estimated based on similar roles. The actual salary may vary.
NextGen Federal Systems is seeking a knowledgeable and customer-focused Computer User and Support Specialist to provide Tier 1 and Tier 2 technical support to non-IT users. This role is responsible for resolving application and system issues, supporting installs and deployments, managing help desk operations, and tracking and reporting help desk performance metrics.
Nextgenfed is a forward-thinking company focused on revolutionizing the federal contracting and government services industry. Specializing in innovative solutions for businesses seeking to navigate the complexities of federal procurement, the company leverages cutting-edge technology and deep industry expertise to streamline processes and enhance efficiency. While the name suggests a modern approach to federal engagement, the companyβs origins are rooted in addressing the evolving needs of organizations operating within the public sector landscape. Nextgenfed offers a suite of products and services designed to empower businesses in securing and managing federal contracts. Their platform provides tools for compliance tracking, proposal development, and contract management, all tailored to meet the stringent requirements of government agencies. Key features include real-time analytics, customizable workflows, and expert guidance from former federal officials. The company primarily targets small to mid-sized businesses, startups, and established enterprises looking to expand their presence in the federal marketplace. Notable for its data-driven approach and client-centric philosophy, nextgenfed has established itself as a trusted partner in the federal contracting space. The company differentiates itself through its blend of technological innovation and practical expertise, ensuring clients not only meet regulatory standards but also achieve sustainable growth. By continuously adapting to policy changes and market trends, nextgenfed remains at the forefront of transforming how businesses engage with federal opportunities.
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Posted: 1/5/2026
restaurant365
Market estimate for computer user and support specialist (secret clearance required) roles
$85K
Average Salary