Senior AI Engineer at Nexthink

About the Role

We are looking for an AI Engineer to join Nexthink and drive innovation in AI-powered applications. This role involves prototyping, maturing, and shipping AI capabilities into Nexthink’s cloud platform.

Key Responsibilities

• →Design, develop, and operate production-grade AI/ML systems, including LLM-powered applications, NLP models, RAG pipelines, and multi-agent systems
• →Make key architectural decisions across model selection, training strategies, fine-tuning, retrieval mechanisms, orchestration layers, and infrastructure
• →Integrate external AI services into Nexthink’s cloud platform
• →Solve engineering challenges related to data collection, retrieval, evaluation, inference, latency, and cost optimization
• →Define robust online and offline evaluation frameworks and success metrics
• →Instrument dashboards and monitoring systems to track quality and detect regressions in production
• →Design automated evaluation pipelines for prompts, embeddings, models, and agent workflows
• →Implement and maintain reproducible ML pipelines and CI/CD workflows for AI components
• →Manage deployment, monitoring, and lifecycle of models and AI artifacts in production
• →Optimize systems for scalability, performance, throughput, and cost
• →Collaborate closely with product managers, designers, software engineers, and data scientists
• →Translate ambiguous product requirements into incremental, testable engineering plans
• →Proactively propose new AI capabilities based on user insights and technology advancements
• →Mentor and coach junior AI engineers in production best practices
• →Establish engineering standards and AI best practices within the team
• →Foster a culture of experimentation, learning, and knowledge sharing