Senior Business Analyst at Nice

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? NICE Actimize, the global leader in financial crime prevention, trade surveillance, and regulatory compliance solutions, is looking for a Business Analyst to join our SURVEIL-X team at our Global Talent Center in Pune, India. You will work alongside implementation engineers, Project Managers, solution architects, R&D, and Product Management to deliver SURVEIL-X solutions that help financial institutions meet their capital markets compliance and trade surveillance obligations. How will you make an impact? • Communicate effectively with a diverse range of stakeholders—clients, R&D teams, and senior leadership—both in writing and in person, adapting style and depth to the audience. • Engage directly with clients to address functional and technical queries, resolve configuration issues, and support end-to-end User Acceptance Testing (UAT). • Identify and propose product enhancements that address client-specific compliance requirements while remaining within established SURVEIL-X product frameworks. • Drive cross-functional collaboration with R&D, Professional Services, and Customer Support to ensure seamless solution delivery and consistent client outcomes. • Travel to client sites or work across time zones as required to support critical delivery milestones. • Support peer reviews, contribute to team knowledge-sharing, and assist junior team members where appropriate. • Build domain expertise in capital markets compliance, trade surveillance regulations (e.g., MiFID II, MAR, Dodd-Frank), and NICE Actimize SURVEIL-X capabilities. • Partner with clients to understand data ingestion requirements, trade data flows, and system integration needs, translating them into actionable implementation specifications. • Deliver compelling product demonstrations and prepare client-facing solution presentations that clearly articulate SURVEIL-X capabilities and business value. • Ability to manage multiple concurrent deliverables while maintaining clarity on technical and business objectives. • Fast learner with proven adaptability to evolving regulatory requirements and compliance technology landscapes. • Strong analytical and modeling capabilities • Hands-on experience with data transformation, integration pipelines, and financial data mapping across structured and semi-structured formats. • Proficient in SQL for querying trade, order, and market data across relational databases; familiarity with financial data interfaces is essential. • Solid working knowledge of Agile and hybrid delivery methodologies in enterprise software environments. • Proficiency with delivery and collaboration tools: MS Teams, JIRA, Aha!, Excel, Visio. Have you got what it takes? • 4–8 years of experience as a Business Analyst in the Financial Services, Capital Markets, or Investment Banking domain. • BE/B.Tech Degree or equivalent • Strong verbal and written English communication skills. • Experience working in global and matrix organizational environments. • Mandatory domain experience in Financial Services, Capital Markets, or Investment Banking; prior exposure to trade surveillance or compliance technology is highly valued. • Proficiency in database querying, Linux/Unix command-line operations, and log analysis using standard file editing tools. • Skilled in authoring high-quality business documentation: Business Requirements Documents (BRDs), Functional Specifications (FSDs), use cases, test scenarios, and traceability matrices. • Experience supporting client-facing delivery engagements across key phases—requirements elicitation, solution design, and UAT—either independently or in collaboration with senior Business Analysts. • Strong capability to elicit, validate, and translate complex client requirements into SURVEIL-X configuration and implementation solutions. • Prior exposure to NICE Actimize Compliance Suite applications—SURVEIL-X, AML, or Fraud Detection—is an advantage but not mandatory. • Familiarity with Actimize front-end configuration (AIS/RCM/UDM) is a plus. • Proven expertise in PL/SQL, SQL, and relational databases (MS-SQL, MySQL, Oracle, etc.). • Hands-on experience with Unix commands and shell scripting. • Familiarity with AWS cloud environments is an advantage. • Understanding of secure, scalable application design principles relevant to financial crime and trade surveillance platforms. • Strong problem-solving and analytical abilities with a high capacity for self-learning. • Effective collaboration and knowledge-sharing mindset. • Attention to detail and ability to perform under pressure. • Collaborative team player with a willingness to share knowledge and support peers. You will have an advantage if you also have: • Strong problem-solving and analytical abilities with a high capacity for self-learning. • Effective collaboration and knowledge-sharing mindset. • Attention to detail and ability to perform under pressure. • Ability to mentor, guide, and support team members. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 10641 Reporting into: Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.