Marketing Strategy & Operations Manager at Notion

ABOUT US: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. ABOUT THE ROLE: We’re looking for a Marketing Strategy & Operations Manager based in Sydney, Australia. This person will be the operational backbone of how APAC Marketing builds, launches, and measures campaigns, and how leads/accounts are routed, and managed. You'll own the end-to-end of campaign services across templates, QA, deliverability, and execution. You’ll also be on point to monitor, debug and manage any MQL/MQA issues (from creation to handoff to Sales) as they arise. You'll work across many teams across multiple countries (Australia, Singapore, Japan, and South Korea), partnering closely with APAC Marketing, SDR leadership, Sales, and our agency partners to build scalable processes and tooling that increase pipeline throughput and campaign quality. If you thrive on building systems that bring order to complexity and love bridging the gap between Marketing and Sales, this role is for you. WHAT YOU'LL ACHIEVE: Campaign Operations - Establish and maintain campaign templates, standardized QA processes, and reusable campaign architecture in Marketo, customer.io [Upgrade to PRO to see link] and SFDC. - Own the Campaign object in SFDC — including campaign member status designations, naming conventions, and data hygiene standards. - Build, test, and launch campaigns end-to-end in marketing platforms and SFDC — while continuously optimizing processes and standards for speed and quality. - Manage email deliverability, sender reputation, and compliance with GDPR, privacy regulations, and opt-out requirements — with a focus on growing the APAC marketable database. Lead Management - Debug lead and MQA routing logic, ensuring leads flow to the right reps across all segments and regions with minimal manual intervention. - Monitor MQL/MQA volumes, conversion rates, and system health — proactively identifying and resolving issues. - Serve as the primary liaison to APAC SDR teams on MQL/MQA performance, working with them to improve handoff quality, outreach timing, and conversion to opportunity. SKILLS YOU'LL NEED TO BRING: - 5+ years in marketing operations at a high-growth SaaS company, with hands-on experience in both lead management and campaign execution. - Deep working knowledge of marketing automation platforms (Marketo, Customer.io [Upgrade to PRO to see link] and Salesforce — you've built programs, routing rules, scoring models, and campaign architectures in these platforms. - Strong understanding of the lead lifecycle: MQL definitions, lead routing, attribution, sales handoff, and funnel conversion mechanics. - Ability to work cross-functionally with Sales, SDRs, Demand Gen, and RevOps — you're comfortable navigating stakeholder alignment across teams. - Familiarity with email deliverability best practices and data privacy regulations (GDPR in particular). - Analytical mindset with the ability to monitor performance data, diagnose issues, and recommend process improvements. - Track record of building and maturing operational processes — you've taken things from scrappy to scalable. - Experience working in a high growth company, and across multiple timezones. - You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results. NICE TO HAVES: - Familiarity with Notion and its applications in business workflows. - Experience with campaign performance reporting in tools like Hex or Tableau. - Comfortable with SQL - Exposure to lifecycle or product-led growth marketing operations. - Conversational in Japanese or Korean We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy [Upgrade to PRO to see link] [Upgrade to PRO to see link] #LI-Onsite