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SeniorFull-timePythonMachine LearningGo
Salary Range
$88,400 - $119,600 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Senior Data Analyst, Growth + CX who understands how to leverage data to drive strategic initiatives and optimize business outcomes. This role focuses on using data to revolutionize small business banking and improve customer acquisition, lifetime value, and engagement.
Key Responsibilities
- →Design and conduct experiments to test hypotheses related to core product features and marketing strategies
- →Dig deep into data sets to find insights critical to future success
- →Bridge the gap between upstream strategies and lower funnel results
- →Oversee go-to-market launches from a data pipeline and results perspective
- →Collaborate with cross-functional teams to implement and evaluate data-driven initiatives
- →Identify new opportunities for growth and efficiency improvements through data analysis
- →Map end-to-end customer journeys using behavioral, transactional, and feedback data
- →Analyze and create CX metrics to surface patterns and tie CX to business outcomes
- →Translate qualitative customer feedback into structured, actionable insights
Requirements
- ✓Bachelor’s degree in a quantitative field such as Economics, Engineering, Statistics, Mathematics, or Computer Science
- ✓5-7 years of experience in data analysis, business intelligence, or analytical marketing role
- ✓Proficiency in SQL
- ✓Strong familiarity with Marketing and CX principles, data, trends, and innovation
- ✓Strong analytical skills with the ability to interpret complex data sets
- ✓Experience with A/B testing and experimental design
- ✓Experience building forecast models or response curves
- ✓Excellent communication and presentation skills
- ✓Highly motivated and comfortable working in a fast-paced environment
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