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Mid LevelFull-timeJavaScriptPythonJavaRustAWSGitAIAPIML
Salary Range
$102,000 - $138,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a solutions engineer to partner with our Digital Native customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. This role focuses on guiding AI strategy and identifying high-value use cases for customers ranging from startups to global enterprises.
Key Responsibilities
- →Deliver exceptional pre-sales customer experience by providing technical expertise and answering product, API, and LLM-related questions
- →Demonstrate how OpenAI’s products meet business needs and deliver substantial value through demos and technical advisory
- →Create and maintain documentation related to common questions and requirements
- →Develop strong customer relationships during the evaluation and purchasing process
- →Foster customer advocacy by gathering feedback and incorporating it into product planning
- →Address security and compliance questions and guide customers to relevant resources
Requirements
- ✓4+ years of experience in technical pre-sales or similar roles
- ✓Understanding of IT security principles and customer requirements for B2B SaaS products
- ✓Foundational training in Python or Javascript
- ✓Experience with Generative AI/traditional ML solutions and network/cloud architecture
- ✓Effective presentation and communication skills for diverse audiences
- ✓Willingness to acquire new knowledge to solve problems
- ✓Collaborative attitude and commitment to team success
