Loading...
Mid LevelFull-timeRustAWSAIAPI
Salary Range
$56,100 - $75,900 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are hiring a Security Solutions Engineer to serve as the customer-facing security and compliance pre-sales subject matter expert for priority customer accounts—especially in regulated industries. This role focuses on leading security deep dives, diligence workflows, and questionnaires to help customers understand OpenAI’s security posture, controls, and architectural patterns.
Key Responsibilities
- →Lead customer security engagements end-to-end: discovery, security deep dives, live calls, follow-ups, and action tracking—especially for regulated customers.
- →Own security questionnaires/RFIs for priority customers: coordinate inputs, ensure accuracy, drive turnaround time, and manage escalations.
- →Translate security posture into customer-relevant narratives: data flows, tenant boundaries, identity and access controls, encryption, logging/monitoring, incident response, privacy controls, and risk mitigations.
- →Guide customers to standardized resources (e.g., trust collateral) and explain what is standard vs. what requires escalation or exceptions.
- →Partner closely with GRC and Security teams to escalate non-standard requirements, clarify control intent, and ensure customer-facing responses remain aligned with approved posture.
- →Create scalable enablement: playbooks, FAQs, response libraries, and training that reduce repeated work for Solutions Engineers and Sales.
- →Represent the voice of regulated customers internally by identifying themes and recurring blockers; propose improvements to packaging, documentation, and product readiness.
Requirements
- ✓Have 5+ years (guideline) in a customer-facing security role such as security pre-sales/solutions engineering, security consulting, security architecture, or GRC-adjacent customer advisory in B2B SaaS or cloud environments.
- ✓Can credibly engage and influence CISOs, security architects, privacy teams, and procurement/risk stakeholders in real-time discussions.
- ✓Have working knowledge of common frameworks and requirements (e.g., SOC 2, ISO 27001, GDPR; DORA; bonus for regulated regimes like FedRAMP/HIPAA/PCI/DORA depending on segment).
- ✓Understand modern cloud/security fundamentals: IAM, network/security architecture, encryption/key management concepts, logging/monitoring, vulnerability management, incident response, and secure SDLC.
- ✓Are strong in structured writing and can produce crisp, consistent answers under time pressure (questionnaires, RFIs, executive summaries).
- ✓Can operate in ambiguity, own problems end-to-end, and create repeatable processes that scale beyond yourself.
