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SeniorFull-timeRustAI
Salary Range
$143,650 - $194,350 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
OpenGov is seeking a Senior Director of Product Operations to build and manage the operational backbone of Product Management and Design in the AI era. This senior leadership role is accountable for accelerating product velocity, improving quality and adoption, and operationalizing AI across the product lifecycle.
Key Responsibilities
- →Own and deliver outcomes across Product Operations, accountable for velocity, quality, adoption, and measurable customer impact
- →Drive AI across Product Management and Design, embedding AI into planning, discovery, delivery, enablement, and feedback loops
- →Partner closely with Product, Engineering, Design, AI Operations, GTM Enablement, Customer Success, Support, and Professional Services
- →Operate and improve our data-driven, automated “Rhythm of the Business” connecting Product, Engineering, AI Ops, and GTM
- →Establish and manage a Customer Experience Squad with PM, UX, Engineering focused on in-product enablement and content strategy
- →Own Product team onboarding, expanding Product Boot Camp into a scalable, repeatable program for all new hires
- →Act as the primary DRI for cross-functional product processes spanning R&D, GTM Enablement, AI Ops, Data, RevOps, and Customer Experience
Requirements
- ✓12+ years of experience in Product Management, Product Operations, or adjacent R&D leadership roles
- ✓Deep hands-on experience in Product Management with strong technical fluency
- ✓Proven ability to design and scale operating systems in high-growth environments
- ✓Experience operationalizing AI across product workflows, tooling, or delivery pipelines
- ✓Strong understanding of cloud-native SaaS delivery models and emerging AI-native product patterns
- ✓Demonstrated success leading cross-functional initiatives with high ambiguity and change
- ✓Exceptional communication skills and executive presence
- ✓Experience building or managing internal tools, analytics, or platforms is a strong plus
