Technical Program Manager, Commerce at Oura

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for an experienced Technical Program Manager to join the Software PMO to help us bring the best software experience to our Oura members and partners. This role will demand close collaboration with product managers, scientists, designers, and software developers to ensure the software is developed and tested to meet defined requirements. We are seeking a candidate with a strong personal drive of quality, excellence, and motivated by the desire to deliver health and activity insights that can improve the lives of millions of people across the globe. What you will do: While you are responsible for the technical program management, you also enjoy rolling up your sleeves and putting your hands in the mud. More specifically: • Drive end-to-end program management activities across software engineering, product, finance, and design for commerce and partner features, from initial ideation and feasibility studies through all phases of the product lifecycle • Act as a liaison between Product, Software Engineering, Business, and QA teams through all phases of the development process • Work with stakeholders across the organization to plan and facilitate major software feature launches in conjunction with hardware launches • Provide regular, clear, and concise updates on program status, progress, risks, and dependencies to collaborators, engineering teams, design teams, executive leadership,and other stakeholders. • Foster a collaborative and productive working environment with open communication to all stakeholders. Act as a liaison between technical and non-technical stakeholders. We have offices in San Francisco, San Diego, and Los Angeles for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations. Some early hours to meet with EU co-workers will be required. We would love to have you on our team if you have a deep knowledge and experience on software development for Ecommerce, consumer software products, and consumer hardware products. More specifically: • 5+ years of experience working with agile development teams and familiarity with SDLC • Experience with eCommerce transactions, NetSuite, and B2B systems, including hands-on experience with API implementations. • Demonstrated ability to assess and provide technical and organizational guidance for consumer eCommerce and B2B api implementations. • Ability to grasp and bind holistic architecture across different contexts (App, cloud, IT, Finance, marketing) • Excellent communication skills, both written and verbal. Comfort speaking to all audiences and the ability to adapt complex challenges into tangible solutions • Expert-level proficiency with program management tools such as Confluence, Jira, Miro, including optimizing workflows for different types of programs and teams • Proactive, strategic, and results-oriented self-starter with a strong sense of ownership, accountability, and the ability to drive initiatives from conception to completion • Comfortable working across multiple time zones, with an index on US East Coast operating hours Together we will continue to define Oura as a company where you can: • Be productive and do your best work. • Be part of a world-class software development team following and helping define best practices. • Contribute to a product that improves the lives of millions of people across the globe. • Be happy and have great work-life balance - we work efficiently, remove the fluff and pointless meetings, so that work continues to inspire and motivate you. • Grow on your chosen career path, be it technical, people, managerial or leadership skills, or any mix of those. Benefits: At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits! What we offer: • Competitive salary and equity packages • Health, dental, vision insurance, and mental health resources • An Oura Ring of your own plus employee discounts for friends & family • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off • Paid sick leave and parental leave • Amazing culture of collaborative and passionate coworkers Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. • Region 1 $151,300 - $178,000 • Region 2 $138,550 - $163,000 • Region 3 $127,500 - $150,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: • Our jobs are listed only on the ŌURA Careers page and trusted job boards. • We will never ask for personal information like ID or payment for equipment upfront. • Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.