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ManagerFull-timeRustAI
Salary Range
$70,000 - $120,000 /year
About the Role
We are looking for a Product Operations Specialist to join our team at Outreach. This role will support Product and Engineering teams, ensuring operational excellence and alignment across programs.
Key Responsibilities
- →Coordinate program areas and ensure alignment with business goals
- →Identify opportunities for improvement and help mobilize teams
- →Work with stakeholders across the organization to define priorities
- →Track performance and communicate updates to stakeholders
- →Ensure the voice of the customer is considered in decisions
- →Create and deliver presentations and supporting materials
- →Drive execution of initiatives and track progress
- →Define and monitor KPIs for program areas
- →Create enablement materials to scale knowledge
- →Stay close to customer feedback and market trends
Requirements
- ✓2–4 years of experience in program coordination, project management, or customer experience roles
- ✓Familiarity with SaaS platforms and CRM systems
- ✓Experience supporting cross-functional programs in SaaS, technology, or enterprise environments
- ✓Skilled in developing and delivering presentations and enablement resources
