Senior Technical Program Manager, Business Systems (GTM and CPQ) at Outreach

Outreach

Seattle, WA·1d ago

SeniorFull-timeRustAI

Salary Range

$135,000 - $170,000 /year

About the Role

Outreach is seeking a Technical Program Manager to lead and deliver high-impact, cross-functional initiatives across various teams. This role will guide cloud-first architecture strategy, streamline business processes, and drive scalable system integrations.

Key Responsibilities

→Lead large cross-functional programs spanning Business Systems Engineering, Product, Support Operations, Finance, Marketing, Privacy, and other teams
→Own program execution by driving scope, schedules, risks, dependencies, and stakeholder alignment
→Drive alignment across technical and non-technical stakeholders by translating business goals into technical requirements
→Identify and resolve delivery bottlenecks, negotiate trade-offs, and maintain alignment through changing priorities
→Partner with teams to improve processes, streamline operations, and drive efficiency
→Apply technical acumen to assess architecture, data, and integration impacts
→Drive effective teamwork, communication, and collaboration across multiple groups

Requirements

✓6+ years of experience as a Technical Program Manager or similar role in a fast-paced SaaS environment
✓Bachelor’s or Master’s degree in Computer Science or related technical discipline
✓Proven success leading complex, cross-functional programs
✓Strong program management, organizational, and problem-solving skills
✓Solid understanding of system architecture, data flows, and integration
✓Skilled in roadmap planning, scoping, and discovery for large-scale initiatives
✓Adept at navigating ambiguity and managing competing priorities
✓Excellent communicator across technical and executive stakeholders
✓Embody core values: Ownership, Teamwork, and Trust