Business Analyst at PAConsulting

We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world.  Why consider joining our Digital & Data community? 🤔  • Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions.  • Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn’t align with what you want to do.  • Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week.   • Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same  • Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring  • Deepen your expertise through our a culture of learning and growth – you’ll have budget to take courses (technical and non-technical training), plus gain certifications What you’ll do:  🚀 As a Business Analyst, you’ll help to develop experience strategies and drive product excellence for our clients. In this role, you will gather and analyse data and insight to define future customer experiences and product features, ensuring they align with user needs and business objectives.   You will work closely with cross-functional teams. bridging the gap between user/business requirements and development teams, promoting agile best practices, and fostering a collaborative environment.    Your analytical skills, attention to detail, and passion for teamwork will be key assets in this role. If you are a proactive, detail-oriented individual with a passion for customer experience and product excellence, we would love to hear from you.    Specifically, you will:  • Work across a variety of consulting roles including business analysis and strategy development    • Work closely with clients and internal teams to gather, document, and refine business and technical requirements. You'll define problems, articulate opportunities, and shape clear solutions to align with client objectives.   • Support the design of as-is and to-be processes by mapping user journeys, analysing pain points, risks and opportunities for improvement.   • Conduct market and user research, applying techniques like interviews, workshops, and surveys to extract actionable insights and facilitate alignment. You'll also assist with competitor analysis and trend identification.   • Translate high-level business needs into detailed user stories, epics, and acceptance criteria, ensuring alignment with strategic goals and technical feasibility.   • Ensure requirements are testable and clearly understood and that there is traceability between requirements, solution and business value delivered  • Play a key role in Agile teams, participating in ceremonies such as stand-ups, backlog refinements, and sprint reviews, while ensuring work aligns with the project vision and roadmap.   • Use consulting frameworks and tools, such as SWOT analysis, prioritisation matrices, Jira, and Miro, to structure your work and communicate ideas effectively to teams and clients.   • Support qualitative and quantitative analysis to uncover insights and inform decision-making. You’ll identify patterns in data, draw conclusions, and recommend actionable solutions throughout the product lifecycle, including at Discovery and Design phase and throughout Continuous Improvement  • Collaborate with Product Managers, Strategists, Engineering teams and other stakeholders to manage product backlogs, prioritise features, and ensure deliverables meet user and business needs.   • Actively contribute to business development initiatives, including preparing proposals, creating bid content, and supporting account management activities.  This role will provide you with the opportunity to work across diverse industries, develop your consulting and technical toolkit, and build meaningful relationships that drive your career forward, whether that be as a senior BA practitioner or a Product/ Experience lead.