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Mid LevelFull-timeJavaScriptJavaGit
Salary Range
$102,000 - $138,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a smart, entrepreneurial and autonomous Solutions Engineer to help Paddle achieve its ambitious growth plans. This role involves working with leading software vendors to build incredible customer experiences with Paddle and assist them in overcoming technical challenges.
Key Responsibilities
- →Become an expert on the Paddle product suite, including the checkout, dashboard, and APIs
- →Communicate confidently with C-suite and senior developers to support them in building incredible experiences for their customers
- →Write integration plans and sample code for sellers to assist them in implementing their own Paddle integration
- →Support and empower Account Executives on customer calls to help win new business
- →Work with Customer Success Managers to help customers onboard and launch smoothly
- →Play a role in product development by communicating issues and feature requests to the Product and Engineering teams
- →Contribute to public and internal documentation
- →Be a role model within the team for new & junior members to learn from
Requirements
- ✓Excellent web technologies experience including HTML, CSS, and JavaScript
- ✓Experience using and integrating APIs
- ✓Strong interpersonal and customer management skills developed in a customer-facing role
- ✓Ability to discuss technical concepts with both technical and non-technical audiences
- ✓Understanding of online payments infrastructure, ideally with experience in this field
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