Corporate Security Engineer (f/m/d)* at Parloa

YOUR MISSION: As a Corporate Security Engineer (f/m/d), you will help build and operate the security foundations that protect Parloa’s internal systems, workforce, and SaaS ecosystem. This is a hands-on builder role responsible for improving the maturity of corporate security operations in a rapidly scaling environment. You will work closely with the Director of Security, IS&T, and engineering teams to strengthen detection and response capabilities, enforce corporate security guardrails, and ensure that security operations produce evidence that stands up to enterprise customers and audits. This role sits at the intersection of security operations, endpoint security, SaaS security, and incident response, and is ideal for engineers who enjoy improving real-world security posture in high-growth environments. IN THIS ROLE YOU WILL: • Build and Improve Corporate Security Operations: Operate and mature the corporate detection and response capability by investigating alerts, improving detection coverage, and strengthening incident response processes across endpoints, SaaS platforms, and internal infrastructure. • Strengthen Endpoint and Workforce Security: Define and implement endpoint security baselines and compliance standards, working closely with IT and identity teams to ensure device posture aligns with corporate access and security policies. • Improve Security Monitoring and Detection: Enhance corporate security telemetry by tuning alerts, improving signal-to-noise ratios, and expanding logging coverage across identity systems, productivity platforms, and critical SaaS applications. • Support Secure SaaS Adoption: Partner with engineering, IT, and application owners to define and enforce security guardrails for new SaaS tools, ensuring appropriate authentication models, access controls, and audit logging are in place. • Contribute to Vendor and Application Security Reviews: Collaborate on corporate application security reviews by assessing technical risk, defining security acceptance criteria, and validating key security configurations during onboarding. • Lead Incident Response for Corporate Security Events: Participate in and lead investigations for corporate security incidents, coordinating response actions, documenting outcomes, and conducting post-incident reviews. • Build Operational Security Maturity: Develop runbooks, escalation paths, tabletop exercises, and measurable security metrics that demonstrate continuous improvement in corporate security posture. • Produce Security Evidence for Audit and Compliance: Ensure that corporate monitoring, incident response, and operational security processes produce clear, retrievable evidence that supports internal governance and external compliance requirements. WHAT YOU BRING TO THE TABLE: • 6-10 years of experience in security engineering or security operations, ideally in SaaS or cloud-native environments. • Strong hands-on experience with incident response, detection engineering, and operational security tooling. • Experience improving endpoint security posture and device compliance in corporate environments. • Familiarity with SIEM, EDR, and cloud-native security tooling, and the ability to improve detection quality and operational workflows. • Practical experience securing SaaS ecosystems, including authentication models, access controls, and audit logging. • Comfortable operating in ambiguous, high-growth environments, where security programs are evolving and require hands-on builders. • Strong cross-functional collaboration skills with IT, engineering, and business teams. • Familiarity with security controls related to SOC 2, ISO 27001, or enterprise security reviews. NICE TO HAVE: • Experience with Datadog Cloud SIEM or similar detection platforms. • Experience with identity systems such as Okta. • Familiarity with Google Workspace, Slack, and SaaS-heavy corporate environments. • Experience running tabletop exercises and incident simulations. • Exposure to cloud security or CNAPP tooling (e.g., Wiz). WHAT'S IN IT FOR YOU? • Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture. • Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI. • Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches. • Competitive compensation and equity package. • Flexible working hours, 28 vacation days and workation opportunities. • Access to a training and development budget for continuous professional growth. • Regular team events, game nights, and other social activities. • Work from home and our beautiful office in the heart of Berlin with adjustable desks, social areas, fresh fruits, cereals, and drinks. Your recruiting process at Parloa: Recruiter video call → Meet your manager → Team Interview → Case Study Presentation → Bar Raiser Interview Why Parloa? Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $350 million Series D investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.