Coupa System Administrator (Global P2P) at payjoy

About PayJoy PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. This role Key responsabilities • Coupa Platform Administration • Act as the global system administrator for Coupa, managing configurations, user roles, approval workflows, and system controls. • Maintain platform stability and ensure system settings align with PayJoy’s P2P policies and operational processes. • Manage user provisioning, access controls, and system permissions. • System Configuration & Optimization • Configure and maintain Coupa modules including Invoicing, Expenses (T&E), Purchase Order, Supplier Management, and Approval Workflows. • Support business teams in implementing process improvements and configuration updates. • Maintain documentation of system configurations and process logic. • Release Management • Own the evaluation and deployment of Coupa quarterly releases, ensuring new features are tested, documented, and implemented when applicable. • • Test and validate system changes in sandbox environments before deployment. • Coordinate with internal teams to safely roll out system updates globally. • System Integration Support • Support and maintain integrations between Coupa and ERP systems (NetSuite). • Collaborate with Finance, Engineering, and system integration teams to troubleshoot integration issues. • Ensure accurate data synchronization between systems • Process Improvement & Governance • Identify opportunities to improve automation and efficiency within the Coupa platform. • Maintain governance over system changes to ensure compliance with financial controls and audit standards. • Support internal stakeholders with system best practices and configuration recommendations. • Stakeholder Collaboration • Serve as the main point of contact for Coupa-related inquiries across Finance, Accounting, Procurement, and Treasury teams. • Coordinate with external partners or consultants supporting Coupa implementations or enhancements. • Provide guidance and training to internal users when new features or process updates are introduced. Qualifications • Bachelor’s degree in Accounting, Finance, Information Systems, or a related field. • Proven experience as a Coupa Administrator or Coupa System Specialist. • Hands-on experience managing Coupa configuration and platform administration. • Experience supporting Coupa integrations with ERP systems (preferably NetSuite) including invoice, payment, suppliers, and expense data synchronization. • Experience working with global organizations and multi-region operations, preferably including LATAM or Asia. • Strong analytical and problem-solving skills. • Experience with Coupa Pay, supplier onboarding, or P2P automation projects. • Experience working with API or middleware integrations. • Ability to work cross-functionally with Finance, IT, and operational teams. • Advanced English proficiency (written and verbal). Benefits 100% Company-funded Health and dental and vision discount plan for employees and immediate family members. Life insurance. Phone finance, Headphone, home office equipment and wellness perks. 30 days of Christmas bonus. 20 days paid Vacation. 50% Vacation premium. 13% Saving funds. $2,000 MXN monthly grocery coupons. $2,000 USD annual Co-working Travel perk. $2,000 USD annual Professional Development perk. PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. PayJoy Principles Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening