Customer Success Specialist (Russian / Ukrainian speaker) at Payoneer

Payoneer

Petach Tiqva, Israel·2d ago

Mid LevelFull-timeGo

Salary Range

$39,780 - $53,820 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a highly sales-driven Customer Success Specialist to grow SMB and professional customers using Payoneer’s solutions. This commercial role focuses on upsells, cross-sells, product adoption, and customer growth strategies, working closely with Product, Marketing, and Operations.

Key Responsibilities

→Manage and grow a large portfolio of existing customers, building strong partnerships and identifying new revenue opportunities
→Drive retention, upsells, and cross-sells through proactive, sales-led engagement
→Perform outbound outreach (including cold calls) to activate customers and create commercial opportunities
→Own the full sales cycle — from outreach and pipeline creation to demos, proposals, negotiations, and closing
→Execute data-driven, multi-channel campaigns based on lifecycle triggers to scale growth across the portfolio
→Collaborate cross-functionally to deliver customer growth plans and improve the end-to-end customer experience
→Provide product feedback and market insights to influence roadmap and go-to-market strategy
→Maintain accurate CRM data, track pipeline performance, and report on revenue impact
→Represent the company through webinars, events, and industry activities to expand reach and opportunities

Requirements

✓Bachelor's degree, preferably in business or industrial engineering
✓Fluent in English + Russian/Ukrainian
✓2+ years of account management, sales, business development or other relevant experience
✓Expertise in developing business cases, financial analyses, and modeling
✓Strong written and verbal communication skills
✓Ability to present a business case to key stakeholders
✓Data oriented, possesses a high level of attention to detail with strong analytical and business reasoning skills
✓Record of accomplishment in meeting and exceeding business targets
✓Ability to make decisions in a changing environment, anticipate future needs and drive results
✓High level of organization, focus, and ability to work under pressure