Partnership Manager, Ecommerce Partners at Peloton

ABOUT THE ROLE Peloton is seeking a strategic, collaborative, and detail-oriented Partnership Manager to support the growth and operational health of our global ecommerce partnerships. As part of the 3P Retail team, you will steward and accelerate our Global Amazon Retail channels. You will manage the tactical execution of partner activities and serve as a key operational point of contact, executing business plans and promotional strategies, and collaborating across Marketing, Finance, Supply Chain, and Operations to ensure a seamless Member experience. This role requires a professional who is comfortable in evolving environments and possesses the analytical rigor to resolve intricate operational challenges. You will not only execute business plans but will utilize independent judgment to improve processes, ensuring a seamless Member experience. The ideal candidate will have deep expertise in the Amazon ecosystem (1P, Vendor Central preferred). This position requires a data-driven manager who brings a strong perspective on scaling consumer brands on Amazon and partners effectively across internal and external teams to increase market share. YOUR DAILY IMPACT AT PELOTON • Act as the primary operational lead for Global Amazon Retail channels. You will identify opportunities, develop solutions, and utilize discretion in managing partner relationships to achieve shared business goals. You guide the annual Joint Business Planning (JBP) process by identifying growth levers and executing the tactical roadmap required to hit quarterly volume and profitability targets • Monitor operational chargebacks, investigate root causes for discrepancies, facilitate dispute resolutions, and implement scalable process improvements to minimize future financial penalties • Steward the 'digital shelf' by ensuring product listings, imagery, and SEO content meet Peloton’s premium brand standards. Proactively resolve 'Andon cords,' suppressed listings, and detail page errors • Foster inventory health by collaborating with Supply Chain and other cross-functional stakeholders to ensure adequate stock levels to meet sales goals. You will navigate supply fluctuations to maintain high availability and prevent stock-outs • Proactively engage with internal teams (Paid Media, Growth Marketing, Finance) to align on growth forecasts and new product initiatives. You aren’t just a participant; you are a contributor to best practices and a consultant to cross-functional partners • Conduct regular performance reviews, develop and maintain channel-specific dashboards and reporting standards; translate complex data into a clear perspective on market share opportunities and actionable next steps • Develop promotional plans and lead the tactical execution of promo strategies. You will monitor ROI and use your judgment to refine future plans, ensuring plans align with Peloton’s broader goals YOU BRING TO PELOTON • 3+ years in eCommerce account management, digital sales strategy, or vendor management (Amazon Vendor Central experience highly preferred) • Proven ability to work independently and create structure to solve complex, unstructured problems • Demonstrated experience managing operational chargebacks, inventory forecasting, and catalog health within a large-scale retail environment • Advanced proficiency in tools like Looker and Excel; ability to move beyond "pulling data" to formulating recommendations based on that data • Trusted by peers and management to steward cross-functional projects and constructively influence priorities • Strong ability to share updates, opportunities, and solutions clearly with peers and senior leadership • Ability to travel as needed to build and maintain external partner relationships #LI-SS1 #LI-Hybrid The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits. As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including: • Medical, dental and vision insurance • Generous paid time off policy • Short-term and long-term disability • Access to mental health services • 401k, tuition reimbursement and student loan paydown plans • Employee Stock Purchase Plan • Fertility and adoption support and up to 18 weeks of paid parental leave • Child care and family care discounts • Free access to Peloton Digital App and apparel and product discounts • Commuter benefits and Citi Bike Discount • Pet insurance and so much more! Base Salary Range$121,250—$143,400 USD ABOUT PELOTON: Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com. Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: [Upgrade to PRO to see contact]. At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool. 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