Senior Developer Relations Engineer - Customer Growth and Experience at plaid

plaid

San Francisco·6h ago

SeniorFull-timeRustAWSAIAPI

Salary Range

$115,824 - $226,800 /year

About the Role

We are looking for an experienced Developer Relations Engineer to help fintech companies integrate with Plaid's APIs. This role focuses on creating best-in-class developer experiences and cementing Plaid's reputation as a trustworthy financial services API provider.

Key Responsibilities

→Create and evolve developer documentation for Plaid’s APIs, distilling complex technical topics into approachable explanations.
→Design and build sample applications, demos, and tutorial videos to demonstrate the benefits of integrating with Plaid’s APIs.
→Improve and maintain developer-facing resources, including the Postman collection and documentation website.
→Serve as the developer’s advocate, translating external developer needs into actionable product and documentation insights.
→Collaborate cross-functionally with Product, Engineering, Design, and Marketing to ensure a best-in-class developer experience.

Requirements

✓5+ years of experience in Developer Relations, Developer Advocacy, or similar roles.
✓Ability to write clear, idiomatic code in at least one widely used backend language and one frontend language.
✓Experience building sample applications and technical demos.
✓Experience writing high-quality developer documentation from scratch.
✓Ability to quickly learn and clearly explain new technologies and concepts.
✓Strong developer empathy, with the ability to understand and communicate what matters most to developers.
✓Ability to thoughtfully leverage generative AI to accelerate work while maintaining a high standard of quality in external-facing content.