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Mid LevelFull-time
Salary Range
$45,900 - $62,100 /year
This salary is estimated based on similar roles. The actual salary may vary.
Your influential mission. You will... 
• Investigate and resolve technical issues as part of second- or third-line support, escalating confirmed bugs to the development team when needed.
• Communicate with clients and internal teams in English via chat, Jira, and email.
• Monitor customer environments globally to ensure stability and performance.
• Reproduce reported issues and maintain test endpoints within the customer support lab.
• Prepare and deliver reports upon request.
• Collaborate within a small, motivated, and highly skilled team of specialists.
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About Playtech
Playtech is a leading international technology company specializing in the development of software solutions for the online gaming and betting industries. Founded in 2001 and headquartered in Gibraltar, with operations spanning across Europe, North America, and Asia, Playtech has established itself as a pioneer in the digital entertainment sector. The company leverages cutting-edge technology to power a diverse range of gaming platforms, catering to both operators and players worldwide. Its innovative approach has positioned it as a key player in an industry that continues to evolve rapidly with advancements in digital technology and changing consumer preferences. Playtech offers a comprehensive suite of products and services, including online casino platforms, sports betting systems, poker software, and bingo solutions, all designed to deliver seamless and engaging user experiences. Key features of their offerings include advanced security protocols, customizable interfaces, and integrated payment solutions that ensure smooth transactions. The company primarily targets online gaming operators, casinos, and sportsbooks, providing them with the tools to compete effectively in a crowded market. Additionally, Playtech’s white-label solutions allow partners to launch their own branded platforms quickly, reducing time-to-market and operational costs. Over the years, Playtech has achieved significant milestones, including the development of the world’s first online casino platform and the acquisition of numerous industry leaders, which has expanded its market reach and technological capabilities. The company is renowned for its commitment to responsible gaming and regulatory compliance, ensuring that its solutions adhere to the highest standards of fairness and security. Playtech’s unique value proposition lies in its ability to combine innovative technology with a deep understanding of the gaming industry, enabling it to deliver scalable and reliable solutions that drive growth for its clients.
