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Entry LevelFull-timeGit
Salary Range
$34,000 - $46,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
The Senior Digital Marketing Associate will serve a key role in ensuring a cohesive digital experience for our Care Centers by supporting the use of our digital products, especially the websites. This role will be a key partner in helping scale the website support operations to meet the needs of our customers and the evolving Drupal platform. This is a Care Center facing role and engaging with our providers is a key aspect. Additionally, this role will assist with other digital projects as needed.
 
Primary Job Duties:
• Collaborate with key stakeholders - both internal and external to support the infrastructure needed to support our Care Centers’ digital presence
• Provide excellent customer support service and engage with providers to resolve website support cases
• Own the day-to-day operations of the website support queue including working with IT, offshore developers, and other operational partners
• Provide project management and some digital expertise to complex website requests made by customers
• Indirectly manage the contracted partners that work on the support tickets
• Provide reports as needed (weekly, monthly, etc) on support activities and identify areas for improvement
• Create documentation of all the Digital Marketing offerings
• Provide support as needed in other Digital projects including Digital Asset Management (DAM) platform, online scheduling, etc
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About PriviaHealth
PriviaHealth is a healthcare technology company focused on improving the quality and efficiency of healthcare delivery. Operating within the healthcare IT and services sector, the company leverages digital solutions to support healthcare providers in managing patient care and operational workflows. While the name suggests a foundation in privacy and health, the company's origins are not explicitly detailed, but its domain indicates a commitment to advancing healthcare through technology. PriviaHealth aims to bridge gaps between clinical practice and administrative processes, enabling more streamlined and patient-centered care. The company offers a suite of products and services designed to enhance healthcare operations, including clinical workflow management, quality reporting, and practice optimization tools. Key features of their solutions include automated data collection, real-time analytics, and customizable dashboards that help providers monitor performance and compliance. PriviaHealth targets healthcare organizations, physician groups, and hospital systems seeking to improve care coordination, reduce administrative burdens, and achieve better clinical outcomes. Their tools are particularly valuable for practices looking to navigate complex regulatory requirements while maintaining high standards of patient care. PriviaHealth has established itself as a trusted partner in the healthcare technology space, with a growing reputation for delivering innovative solutions that address real-world clinical and operational challenges. The company’s market position is strengthened by its focus on evidence-based practices and its ability to integrate seamlessly with existing healthcare systems. By prioritizing usability and scalability, PriviaHealth provides a unique value proposition that combines technological sophistication with practical, actionable insights, ultimately empowering healthcare providers to deliver higher-quality care.
