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Mid LevelFull-timeAWSData
Salary Range
$80,750 - $109,250 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Promise is seeking a Business Operations Associate (Special Projects) to work directly with our leadership team on high-impact strategic and operational projects that drive growth, efficiency, and innovation. This role sits at the intersection of strategy, operations, and execution, ideal for someone with 2+ years of post-MBA experience who thrives in fast-moving, analytical, and cross-functional environments.
Key Responsibilities
- →Lead and execute strategic special projects that improve company efficiency, revenue performance, and operational excellence.
- →Design and automate processes for RFP responses, pricing proposals, and contracting workflows in partnership with Sales, Legal, and Product.
- →Support revenue optimization through data analysis, pricing studies, and cross-functional coordination with Finance and GTM.
- →Develop internal tools and materials-from board decks and investor summaries to customer-facing sales enablement resources.
- →Model and track key business metrics, including pipeline velocity, deal conversion, cost efficiency, and program ROI.
- →Work with Product and Engineering to evaluate automation opportunities and operational tooling improvements.
- →Create executive-ready reporting and business insights that help guide decision-making across the organization.
- →Act as a utility player, stepping into ambiguous areas where leadership needs leverage to get critical projects done.
Requirements
- ✓MBA with 2+ years of post-graduate experience in business operations, consulting, investment banking, or strategy roles.
- ✓Proven ability to manage cross-functional projects from conception to implementation.
- ✓Strong analytical and problem-solving skills; able to translate complex data into actionable insights.
- ✓Excellent written and verbal communication, including experience building executive-ready materials (slides, memos, dashboards).
- ✓Comfort with SQL, Excel/Sheets modeling, and data visualization tools (Tableau, Looker, etc.).
- ✓Exposure to SaaS, GovTech, or mission-driven startups preferred.
- ✓Hands-on experience with CRM or workflow automation tools (HubSpot, Salesforce, Airtable, Notion, etc.).
- ✓Strong bias toward action - comfortable working autonomously and iterating quickly in an early-stage environment.
- ✓Deep alignment with Promise’s mission to modernize public systems for the people who need them most.
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