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Mid LevelFull-timeAWS
Salary Range
$102,000 - $138,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Field Customer Quality Engineer to join our team. This role focuses on ensuring the elite performance of server and storage systems at sophisticated data centers.
Key Responsibilities
- →Orchestrate technical resolutions for complex hardware and system-level failures
- →Drive global quality standards by managing "Stop Ship" and "Purge" protocols
- →Serve as the authoritative technical liaison for high-severity events
- →Influence product evolution by cycling real-world performance metrics back into NPI phases
Requirements
- ✓Deep Hardware Forensic Expertise: Mastery of PCBA integrity and complex failure modes
- ✓System-Level Technical Fluency: Ability to troubleshoot high-speed server architectures
- ✓Crisis Program Leadership: Fast-paced mindset with ability to pivot between projects
- ✓Influential Communication: Exceptional ability to synthesize technical data for diverse stakeholders
