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Entry LevelFull-time
Salary Range
$27,094 - $36,656 /year
This salary is estimated based on similar roles. The actual salary may vary.
Part Time position - working hours: 09:00-14:30 Monday-Friday (flexible hours/TBC)
 
Role Overview:
As a Commissioning Support Agent, you will be responsible for the remote configuration, activation, and quality assurance of telematics devices such as vehicle trackers and dash cameras. You will work closely with the Installation, Technical Support, and Customer Service teams to ensure each device is set up accurately, tested, and ready for customer use.
 
Key Responsibilities:
• Commission vehicle tracking units and dash cameras via our internal platforms and systems.
• Validate hardware installation data and confirm device functionality post-installation.
• Carry out diagnostic checks and troubleshoot issues during the commissioning phase.
• Liaise with field engineers to resolve technical issues or incomplete installations.
• Ensure each device is correctly linked to the customer account, vehicle, and relevant software platform.
• Document commissioning activity and escalate anomalies to the relevant team.
• Support new product rollouts and firmware updates where applicable.
• Deliver high standards of customer service by ensuring devices are commissioned promptly and correctly.
• Collaborate with cross-functional teams to continually improve commissioning processes and workflows.
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About RadiusLimited
RadiusLimited is a forward-thinking technology company specializing in innovative solutions for connectivity and communication. Operating at the intersection of networking and digital infrastructure, the firm focuses on developing tools that enhance data flow and system integration for businesses and organizations. While the exact founding date and location are not specified, the name "RadiusLimited" suggests a global reach with a commitment to defined, high-quality service boundaries, reflecting a strategic approach to technology deployment. The company leverages cutting-edge advancements to address the evolving demands of modern digital ecosystems. The company's primary offerings include advanced networking solutions, secure communication platforms, and customized integration services tailored to streamline operations across various industries. Key features of their products emphasize scalability, reliability, and interoperability, ensuring seamless performance even in complex environments. RadiusLimited targets enterprises, IT professionals, and organizations requiring robust infrastructure to support remote work, data analytics, and cloud-based operations. Their solutions are designed to enhance efficiency, security, and user experience, catering to clients who prioritize precision and adaptability in their technological investments. Notable achievements for RadiusLimited include the development of proprietary technologies that have set new benchmarks in network performance and data security. The company has established itself as a trusted partner in the tech industry, recognized for its ability to deliver tailored solutions that align with client-specific needs. By maintaining a focus on innovation and customer-centric design, RadiusLimited continues to differentiate itself through a unique value proposition that combines technical excellence with practical, real-world applicability, positioning it as a leader in the competitive digital infrastructure space.
